We enjoyed a wonderful few days of awesome Balinese hospitality at the superb Santi Mandala Villa Resorts. The staff are always smiling, helpful and very accessible. Ayu, who met us on the very first day ensured that everything with our stay was streamlined and comfortable. The breakfast includes a hot vegetarian / vegan / non vegetarian meal along with the usual selection of breads/jams and local fruits. The rooms are very well laid out architecturally and aesthetically - BUT both the rooms and the access around the beautiful resort are a little difficult (especially for physically challenged). There are pathways (to reach your room) that are in different levels, and the entry to the room has steps that are a challenge. It would really help if there were handholds provided near the entry (to room) as well as in the bath. The open-to-sky bath area is an experience. While there is a buggy service, it does not reach right to the room or spa (which in my mind then takes away from the usage of some of the awesome facilities). There was an in-house spa that we thought we'd try out - but sadly due to accessibility issues I couldn't use that facility. The cute pool is inviting and just perfect after a long day of sight-seeing. There is a brilliant and very talented wood-carver in-house who displays his craft in the restaurant area... should totally check this out. All the staff are very warm, loving and welcoming - and it makes this is a resort that I totally recommend and will visit again