SeaGarden Beach Resort - All Inclusive

I rarely write negative reviews, but my experience at this resort was so disappointing that I feel compelled to share it. From start to finish, it was easily the worst resort experience I’ve ever had. First off, the resort was under construction — something that was not disclosed ahead of time. I requested an upgrade for the inconvenience, and the staff claimed they had accommodated me. But when I got to the room, the view was literally facing the construction site. Loud, dusty, and far from relaxing. The staff were rude and unwelcoming. It felt like they didn’t want to be there — or serve us. Simple requests were met with eye rolls or ignored altogether, and there were moments where it genuinely felt like we were being talked about behind our backs. The food? Absolutely awful. Bland, low-quality, and not even served with a smile. We ended up eating off-site as much as possible, which defeats the purpose of an all-inclusive resort. Overall, the place felt poorly managed, unprofessional, and not worth a fraction of what we paid, which it wasn’t a lot to begin with, but since we were only there for three days two nights it wouldn’t be that bad, I only read the reviews after I purchased it, big mistake. I would never return and strongly recommend looking elsewhere if you want to actually enjoy your vacation.

I love this place I've been coming for years and in the Margaret river region is the only place to eat looking at the ocean views eating one of the sensations you'll experience in this magik place you'll remember for a lifetime and if your down south a must to visit

I’d love to give Sea Garden 5/5 because there is sooo much to love about staying here. I will start with the great/good stuff and then with some not so good stuff / room for improvement(s), but in all, would I return? Yessir I would. I’m writing this as the second part of our holiday is at Hilton Rose Hall Montego Bay, and I wanted to write up on Sea Gardens before Hilton. I booked up because the owner was at a Charity Cricket Event with Ian Botham, and I am soo glad I booked this holiday at the charity lunch. After checking in, and for us at 10:30 PM local it was 03:30 in the morning next day for us we just went to our room. However on the morning, brilliant and lovely location with a stunning view from the sea view room we booked. The room was huge and the aircon worked perfectly, the view was magnificent. The bed was huge and the mattress very comfortable and the room freshly decorated. Breakfast and evening dining was plentiful and varied, and most of all, Fresh and home made. I sampled all sorts of local Jamaican specialties that I don’t would be available in many hotels, as ‘home cooked’. I was pleasantly surprised to see that the buffet breakfast, like dinner varied completely for the 5 days of our stay and many congratulations to the hotel for this, and also the plentiful staff serving water, coffee and generally being attentive throughout. Particularly the lady on my first morning who help me chose the local breakfasts and what to select from the buffets. Someone at work, spending time to help you is special, and I thought Sea Gardens excelled in service and friendliness. Staying during the day, we didn’t take any day trips, was at the beach. It doesn’t look big from the photos but we always managed two loungers under a palm tree or shade and it was a beautiful view as the images we took, and no doubt it being every bit as lovely, protected and safe as the pictures show. The beach bar was brilliant, and the bar staff always remembered your drink from one day to the next, and at the bar they also griddled food to eat either at the bar back at your lounger, there were plenty of staff on board to make sure that plates and drink cups were speedily collected. Every day on the beach, there being entertainment, I have to hand it to Sea Gardens entertainer, day 1 I didn’t want to be entertained, but by day 2, I had joined in, began laughing, and enjoying the experience, and relaxation of it all. Sea Gardens entertainer made me laugh again, I had forgotten how to enjoy myself, so thank you “Country’ his real name ‘Aaron’ or ‘Ellis’ I think. He got us all relaxed, my god he was a great singer, he was funny, and had a magic to take you willingly along on his journey. From the beach, we met so many people who throughout the stay we would stop and talk, ‘Country’ did this, and thanks for showing what ‘One Love’ looks like! The evening bar was similarly as great and welcoming as the beach bar, which we went to before and after dinner. The evening entertainment was varied and lovely, and, from the crowd one night we were treated to a well known professional singer on holiday with her extended family; true entertainment and sitting in the outside areas we felt safe, included, and welcomed; true Jamaican hospitality at its finest! The best bit of all was the CLEANLINESS, not a SPECK of dust anywhere, the restaurant scrubbed thrice a day, the tables outside scrubbed every morning, as well as the paths and surroundings. The loos everywhere were clean clean clean clean. Magnificent housekeeping and our cleaner, when we had to work, came in and cleaned when we popped out for an hour. I can’t see this happening anywhere else. The service was so PERSONAL. The hotel exuded the feel and look of being at an expensive mansion house and itself beautiful to look at. Not so good/improvement A) the apartment shower, we could never get constant temperature. Today’s shower was cold. B) room tea/coffee facilities - we would really have loved this facility and would have sat on the balcony loving the view. C) Beach music was sometimes overwhelmingly loud although I think it was so at times to drown out the planes landing at the airport. TBH take off was louder than landing. D) the Noise from the street (something which the hotel can’t control) is a major minus. D) The hotel is ‘dated’ but you can see the effort to update and as a family venture its a balancing act and I hope that this beautiful hotel modernises E) Please please please put an automatic coffee maker in the hotel and the grill area by the pool with inbuilt chilled milk. That would make a World of difference for little investment.

Beautiful location. Room was spacious and clean, good air conditioning. Food was good - not huge international choice. Music in the morning great very chilled, Dance Hall was a bit intense in the beach area. Good value. Tour was not as expected. Mixed experience with staff .

The hotel looks quite nice from the outside and retains the colonial era flavor. The hotel is located very close to a small beach. The food in the main restaurant is quite primitive: for lunch and dinner, dishes are used that are prepared in the same way according to the same recipes. Not tasty and it gets boring quickly. Upon check-in, a $100 security deposit was withheld from my credit card for incidentals. Almost two months have passed, but I still have not received this deposit back. I have already written three letters to the hotel asking for a refund, but have not received any answer. This allows me to consider this incident as theft of money from my card. Be careful! Perhaps a cash deposit would be safer.