Me and my partner have just come back from a beautiful holiday to Miami and we stayed here at the Secret Garden Miami Hotel. I was a little concerned seeing what people had wrote about this hotel on reviews but our experience was completely different. The hotel staff were incredibly welcoming to us, greeting us each morning when we left reception to go out and explore with a smile. A lady working in housekeeping was also lovely to us, especially on our check out day and helping us with our bags and keeping them safe so we could enjoy more of Miami before we went home. The room was clean and I would like to highlight SPACIOUS! The location is brilliant as it’s right next to the beach. The room has air conditioning and the hotel is also accessible for guests who may require additional assistance with a lift in the hotel. The bed was huge and comfortable, there WERE soaps, towels, flannels, shampoo and conditioner in the room with a shower over a jacuzzi bath. Cleaners came round every day to tidy the rooms. Only thing I may just highlight is the noise in the corridors and other rooms, the walls weren’t particularly that soundproof so we could hear doors shutting, people chatting when we were in our room. We didn’t come to the hotel for the breakfast. On a welcome sheet the hotel gave to us on check in they recommended some locations to go out and eat breakfast and also lunch and dinner.The hotel offers essentials like toasts, eggs etc for their own breakfast but the hotel doesn’t state they do waffles, pancakes. The hotel I would describe as boutique with a charm and a lot of character and attention to details. The value was incredible also! I hope our experience has helped your decision! I’m sure we will come back and visit again soon 😊