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Secrets Impression Isla Mujeres

Cancun, Mexico
5 out of 5
Approx hotel star rating
Based on 1242 reviews

Official Description

Discover a romantic Caribbean retreat that elevates the extravagance of escape to new heights with Secrets Impression Isla Mujeres. Artfully built into the natural landscape found in the southern zone of this exclusive island, this ultra-luxurious and unique resort is reminiscent of romantic Mediterranean cities along the sea. Romantic in both design and spirit, the property is situated near the island sanctuary ruins for Ixchel, the Mayan goddess of Moon, Fertility and Happiness, and surrounded by calm, clear, turquoise Caribbean Sea waters showcasing the Cancun hotel zone in the skyline As part of the Secrets Impression line of resorts, all 125 modern suites come with personalized butler service and Endless Privileges® inclusions, where everything is included, such as unlimited dining and drinks and 24-hour concierge service. In addition, each stunning suite features elevated amenities such as a fully stocked wine cooler, cleaning 3x daily with nightly turn-down, secluded in-suite dinning and a bathroom with duel rain showers and hot tub. Beyond luxurious, guests will have endless access to 4 gourmet à la carte dining choices and 3 casual venues, as well as a variety of bars and lounges, including a spectacular rooftop terrace featuring infinity pools, fireplaces and a stylish restaurant and bar. • Amazing sense of arrival with an exclusive 25-minute boat/catamaran transfer from mainland Cancun • Personalized Butler service from booking to departure for seamless stay • Golf carts available for island touring* • Half Bicycles or bicycle (pedaling tour) • Spectacular rooftop terrace, UNIK, featuring infinity pools, fireplaces and a stylish restaurant and bar • The only spa in Isla Mujeres with exclusive Hammam and Floatation treatments for body and soul purification. • Water transfer to shopping at Puerto Cancun Mall • Exclusive access to the Puerto Cancun Golf Club, adjacent to Dreams Vista Cancun Golf & Spa Resort

Amenities

  • Diving
  • Sailing
  • Fitness
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Sun loungers
  • WaterSlides
  • Entertainment
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Transfer service
  • Laundry
  • Terrace
  • Gym
  • Private beach area
  • Bikes

Room Prices & Availability

Rooms

1 / 2

Junior Suite Junior Suite Double Partial Ocean View

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Housekeeping
  • Number of bedrooms : 1
  • Alarm clock
  • Turndown service
  • Slippers
  • Soundproof room
  • Shower
  • TV
  • Bathroom
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Signature Junior Suite King Ocean Front W/ Hot Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Fan
  • Make-up mirror
  • Slippers
  • Welcome pack
  • Housekeeping
  • Soundproof room
  • Tea and coffee making facilities
  • Smoke detector
  • Number of bedrooms : 1
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite King Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Smoke detector
  • Room size (sqm) : 56
  • Fan
  • Internet access
  • Welcome pack
  • Living room
  • Bikes Available
  • Desk
  • Turndown service
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Signature Junior Suite Dbl Ocean Front W/ Hot Tub

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Shower
  • Soundproof room
  • Slippers
  • Number of bedrooms : 1
  • Housekeeping
  • Make-up mirror
  • Turndown service
  • Welcome pack
  • Fan
  • Room size (sqm) : 71
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Honeymoon Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 119
  • Alarm clock
  • Welcome pack
  • Bathrobes
  • Bathtub
  • Fan
  • Tea and coffee making facilities
  • Internet access
  • Telephone in the bathroom
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite King Partial Ocean View W/ Hot Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Smoke detector
  • Soundproof room
  • Room size (sqm) : 71
  • Welcome pack
  • Bathrobes
  • Slippers
  • Number of bedrooms : 1
  • Fan
  • Turndown service
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Presidential Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hot tub
  • Wake-up service
  • Telephone in the bathroom
  • Tea and coffee making facilities
  • Bathrobes
  • Bathroom
  • Terrace
  • TV
  • Smoke detector
  • Desk
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Honeymoon Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Rollaways on demand (1 unit)

Facilities

  • Alarm clock
  • Slippers
  • Soundproof room
  • Room size (sqm) : 131
  • Solarium
  • Hydro-massage bath
  • Welcome pack
  • Bathtub
  • Satellite TV
  • Desk
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Double Partial Ocean View W/ Hot Tub

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Housekeeping
  • Turndown service
  • Bathrobes
  • Welcome pack
  • Shower
  • Soundproof room
  • Fan
  • Slippers
  • Wake-up service
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Paramount Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Pillow menu
  • Number of bedrooms : 1
  • Housekeeping
  • Make-up mirror
  • Private external bathroom
  • Individually adjustable air conditioning
  • Fan
  • Shower
  • Hot tub
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Signature Junior Suite Dbl Ocean View W/ Hot Tub

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Welcome pack
  • Shower
  • Turndown service
  • Wake-up service
  • Room size (sqm) : 56
  • Make-up mirror
  • Housekeeping
  • Fan
  • Number of bedrooms : 1
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Double

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Alarm clock
  • Number of bedrooms : 1
  • Housekeeping
  • Make-up mirror
  • Individually adjustable air conditioning
  • Fan
  • Desk
  • Bikes Available
  • Living room
  • Welcome pack
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite King Partial Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Room size (sqm) : 56
  • Housekeeping
  • Turndown service
  • Soundproof room
  • Welcome pack
  • Fan
  • Bathroom
  • Wake-up service
  • Slippers
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Double Ocean View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Housekeeping
  • Fan
  • Wheelchair-accessible
  • Number of bedrooms : 1
  • Welcome pack
  • Shower
  • Slippers
  • Bathrobes
  • Room size (sqm) : 56
  • Smoke detector
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • French Balcony
  • Soundproof room
  • Wake-up service
  • Telephone in the bathroom
  • Tea and coffee making facilities
  • Bathrobes
  • Terrace
  • TV
  • Shower
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Signature Junior Suite King Ocean View W/ Hot Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Soundproof room
  • Bathrobes
  • Tea and coffee making facilities
  • Wake-up service
  • Room size (sqm) : 71
  • Fan
  • Welcome pack
  • Turndown service
  • Smoke detector
  • Housekeeping
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View

Facilities

  • Hairdryer
  • Wi-fi
  • Minibar
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Partial Ocean View

Facilities

  • Hairdryer
  • Wi-fi
  • Minibar
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 2

Facilities

  • Hairdryer
  • Wi-fi
  • Minibar
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Hairdryer
  • Wi-fi
  • Minibar
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Ocean View Honeymoon

Facilities

  • Hairdryer
  • Wi-fi
  • Minibar
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Honeymoon

Facilities

  • Hairdryer
  • Wi-fi
  • Minibar
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2022
  • Year of most recent renovation : 2023
  • Total number of rooms : 126
  • Number of floors (main building) : 6
  • Number of floors (annexe) : 6
  • Suites : 125
  • Connecting rooms

Secrets Impression Isla Mujeres is booked in hotel categories: Business hotels, Hotels with charm, Beach hotels, Hotels with spa, Only adults, Sport hotels and Design.

Facilities

Most popular facilities

Amenities and services

  • Small pets allowed (under 5 kg)* 75 USD Per unit/night
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 12:00:00
  • Wi-fi
  • Transfer service
  • Room service
  • Laundry service
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Terrace
  • Concierge
  • Gym
  • Private beach area
  • Bikes available
  • Towels and bed linen

Activities

  • Diving*
  • Sailing*
  • Fitness

Health and beauty

  • Spa treatments
  • Beauty salon
  • Spa centre

Business

  • Conference room : 1
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Air conditioning in Restaurant
  • Rooftop bar : 1

Entertainment

  • Sun loungers
  • WaterSlides
  • Entertainment programme for adults
* Some services shall be paid at the establishment

Popular Room facilities

  • Hairdryer
  • Wi-fi
  • Minibar
  • Safe
  • Balcony

Meals

  • À la carte lunch
  • À la carte dinner
  • All inclusive
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal

Tripadvisor Reviews

Tripadvisor traveller rating

1242 reviews

Traveller rating

Excellent
1061
Very good
96
Average
42
Poor
24
Terrible
19

Rating summary

Location4.9
Sleep Quality4.7
Rooms4.8
Service4.7
Value4.5
Cleanliness4.9

Recent Tripadvisor reviews

670carrief

 

Amazing resort and service!

31 Jul 2025
We came to Impressions for our 20th anniversary. Everything from the moment we arrived to the moment we left was amazing. Our butlers, Zelma and David were so fun and so helpful! We loved them! We also did a vow renewal and Jose did a fantastic job putting our ceremony together. We couldn’t have asked for more! The resort is gorgeous, has a small resort feel which was quiet and relaxing. Service was excellent. Our favorite restaurants were Sake and Spezia. Both meals were fantastic! The events at night were fun as well! We will definitely be back!

levir581

 

Guplman Pool Butler

31 Jul 2025
Guplman was the best at the pool and beach area always the first to greet and take care of us right away everyday on our stay and made sure we were satisfied before we left for the day if you see him I recommend him👍🏼

Clayton413

Charlotte, North Carolina

A Unique Experience different from traditional Secrets resorts

31 Jul 2025
We had a great time at Impressions Isla Mujeres. 5 things keeping this from being a 5-star review. (1) Butler service was subpar. One of our butlers was great. The other never bothered to find us to introduce herself, was not very response/attentive to WhatsApp messages, and overall was not very helpful. (2) A lot of people tout the food. We found it to be above average, but not entirely certain it's worth the extra Impressions price tag. As always, the teppanyaki table was the best experience. Spezia is the crown jewel restaurant, but we found it to be very noisy with outside guests (folks not staying at the resort). This diminished the dining experience quite a bit. (3) Water slide was not functional during our stay. (4) Resort is lacking quality entertainment. We had to find entertainment staff to "reserve" our participation in different events. Variety of events was lackluster; although, I do highly recommend the Island Biking Tour. (5) Spa was great (couples massage), but definitely overpriced compared to other resorts. After oils and tips, an 80-minutes couples massage was north of $700 USD. Would recommend if you want a very low-key, low-energy trip. A very beautiful resort with mostly great service and quality food options. You can obviously find something to complain about any resort. Nothing above kept us from enjoying our trip, though.

Seaside648582

 

31 Jul 2025
This was our first time staying at the Secrets Resort in Mexico Isa Mujeres, and I honestly can’t say enough good things, it exceeded every expectation. From the moment we arrived on July 11th, Julio Gonzalez made sure we received top-tier service, setting the tone for an unforgettable stay. Our concierge, Demi, greeted us each day with a warm smile and genuine care, always checking to see if we needed anything. Karen and Silvia, who serviced our room, added those special little touches that made us feel pampered and appreciated. Every staff member we encountered went above and beyond to make us feel like VIPs. The hospitality was not only flawless—it was heartfelt. This is how we like to travel. Thank you to everyone who made our stay wonderful. If I could give them seven stars, I would. This resort has set the gold standard for what hospitality should be. My husband and I are beyond thrilled we chose Secrets for our getaway. We’re already planning our return!

Jet43063567751

Brooklyn, New York

31 Jul 2025
We can't say enough wonderful things about Ritik, our personal butler at Impressions Isla Mujeres. From the moment we arrived, he went above and beyond to make our experience absolutely magical. Ritik struck the perfect balance between being professional, attentive, and genuinely fun to be around. He had an incredible ability to anticipate our needs—most of the time before we even voiced them. Whether it was arranging activities, making sure our favorite drinks were ready, or simply checking in with a warm smile, he was always one step ahead. His sense of humor, positive energy, and attention to detail added so much to our stay. It’s rare to come across someone so dedicated and intuitive. Ritik didn't just provide a service—he created an unforgettable experience. If you're lucky enough to have Ritik as your butler, you’re in for something truly special. He’s a gem, and a big reason why we can’t wait to return to Impressions Isla Mujeres.

Tripadvisor Overview

Impression Isla Mujeres by Secrets is an exclusive, romantic Caribbean retreat that takes every escape to new heights. Nestled in the southern zone of Isla Mujeres, this unique resort exudes the charm and ambiance of Mediterranean coastal cities, offering a serene and intimate atmosphere just 25 minutes from the bustling mainland of Cancun. Guests arrive in style aboard a resort-exclusive catamaran, making a grand entrance to their island paradise. With 125 ultra-luxurious suites, each featuring stunning views, lavish amenities, and exceptional architecture, the resort provides the ultimate in privacy and elegance. Personalized butler service and Endless Privileges® inclusions, including unlimited dining, drinks, and 24-hour concierge service, ensure every need is met.

More Hotel Information

To take into account

  • Only Adults
  • LGTBIQ friendly
  • Identification card at arrival
  • Flight information required
  • Non-smoking establishment
  • Minimum check-in age : 18
  • Self check-in

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return