Dear Manager, This is my first time staying at Selene Beach & Spa Hotel, and I am truly enjoying your outstanding hospitality during my holiday. I had the privilege of meeting some of your exceptional and dedicated staff members—Mustafa, Hussein, Can, and Suleiman—who went above and beyond to make my stay even more enjoyable than I had expected. Their willingness to assist in every possible way, combined with their professional and friendly approach, made a lasting impression on me. I am sincerely grateful for their tremendous commitment and hard work. If it is within your power, I kindly ask that you recognize and reward them for the amazing service they provided. I had a wonderful time at your hotel and am already looking forward to returning—hopefully as soon as next year, if not earlier. Thank you once again for everything. Warm regards, Toni, Slovenia (I also gave written letter at the reception)