Senza gardens is a 2 star village on the side of a hill .Poor roads/ paths , with cars and bikes everywhere .Steps are uneven with few handrails , not child friendly . Room was large with good air con , but tired , and a dirty carpet . No kettle . Reception staff were indifferent , not welcoming at all .We were told we would have to pay for wifi , real orange juice , and ice cream . 5 star , i don't think so . The only good thing about this resort was the waiters in the restaurant , especially Hakan who was excellent , very friendly and attentive . He even appeared in the bar later to ease the queue , which was always long .The only other serving staff i want to mention is Yagmur at the Aqapark , she has a lovely smile , friendly , and nothing was too much trouble . Lastly , the food , this was our third all inclusive holiday in Turkey , and this was by far the worst . Hygiene was poor , open tubs of butter and spreads outside with flies everywhere . I personally had food poisoning [ i had the fish , but my wife did not ] . Overall we were very disappointed with this resort , which makes us wonder how genuine the reviews were .