All the electricity kept Going off in the hotel Grand Senza , this was end of march , Me and my daughter was having breakfast on our last day , We was on the top floor , once again the electricity all went off , We had to get down to our
… Show more room on the 4th floor , because we had to get our bus to the airport , we got all of our cases and bags we had to get them to the lobby in the dark could not see a thing , has i got to the last few steps i fell and hit my ankle , leg snd toe ,because it was pitch black dark , My daughter went to tell the guy at the desk , But he was on he's own and could not leave the desk , We managed to get to the desk told the guy what had happened , He just basically ushered us out the door said the bus is waiting for us , we will miss our flight, when i got home i complained to Love holidays, They couldn't care less , i went to see Drs , i found out due to the fall and hitting my leg i got a DVT , i also broke my toe , the Blood clot travelled to my Lungs , i am now on blood thinners , i told Love holidays this , They are not bothered neither is the hotel , they say the hotel will not admit lability , but if the electricity hadn't gone off , i would not of had to use the stairs , i would have used the lift to get to the lobby with my daughter and our luggage , so it is the hotels fault , i have been ill ever since it happened . No one seems to give a damn any more … Show less