Sertil Deluxe Hotel & SPA Adult Only 16+

Lovely hotel with great views down to the beach and of the stunning coastline. I have had a lovely week here, with a beautiful swim up room. The food is really good and the thing that has made it extra special is the staff, they are amazing. Really attentive and great, friendly service. I will be back and thank you!

The hotel is compete dissapointment!! The room doesnt look like on website. Hotel is very old and not well maintained. Rooms are very small, dirty, smelly. Rooms Information is incorrect. Will never come back to this hotel again. Its such a waste of money.

We stayed here for a third time during May of 2026 with friends. We came back because we had a good time when it was the Sertil Deluxe. It has since changed hands to The Ramada by Wyndham. Well, where do I start? The hotel itself is tatty and needs a lot of work doing to it. Jagged edges on the swim up room balconies, poor finishing on the tiling, sinks falling apart. We found smashed glass on our balconies (we had swim up rooms next to each other) and asked them to clear it up and they came a few hours later. Our door key stopped working and would not lock. It was sorted quickly by the guy who was in the night shift but happened again the next day and took a good couple of hours for someone to even come and look at it. We were told ' don't worry there are cameras everywhere so it'll be ok!' The drinks in the hotel bar were very expensive and I mean expensive. One morning a guy selected his breakfast and then went to get more and a cat jumped up whilst he was gone and ate some of his breakfast. A waiter shooed the cat away but didn't tell the customer that a cat had eaten some of it. We had to tell him! The music in the bar is played excessively loud. We asked them to turn it down on numerous occasions which they did but then a little while later, it gets whacked up and the music is not even easy listening, it is boom boom boom. Many other customers were complaining too. This hotel had mainly people that were over 40 in it when we were there and whilst we are late 50's & early 60's we are by no means old. We found that the music was so loud and bad that we were going inside our rooms and having to close the doors and we could still hear it. Overall we did not enjoy our stay at the Ramada by Wyndham and we will not be back to this hotel which is a shame.

Just got back from this hotel we had a pleasant stay after a bad start. The room we were given was 317 and it had a very unpleasant smell we reported it to reception and the young lady did say we could change room when 1 was cleaned which was late afternoon the following day When we arrived at the hotel approximately 7pm we asked about food and was told it was about £48 each we didn't have a choice so we did have to eat for £48ish i was not pleased at all the food looked great but it was not worth it's money in our opinion So after a shaky start came the good bits Pool is brilliant but we were early in the season so it was cool The view is brilliant looking over the bay Cleaning staff did a good job and always polite and had a smile Breakfast is good you can find something to eat plenty choice Ege served us on morning and waited on us by the pool he's a very pleasant young lad always happy to see people and has a smile for everyone So we enjoyed our stay very much in the end hotel could be better its seems to lack here and there but we did enjoy our stay

I’m really disappointed to be writing this following our recent 10‑night stay at the Ramada Oludeniz. We’ve stayed here every year for the last 10 years and have always loved the hotel, particularly the views from the rooms and pool area. Unfortunately, this visit felt very different and left us frustrated and let down. There appears to have been a complete change in staff and a new partnership with Jolly. From the moment we arrived, there was ongoing work taking place directly in front of the pool, creating constant noise. The music around the pool was also extremely loud and felt unnecessary for guests wanting to relax. We were shocked to see a large, bright yellow illuminated IRISH BAR sign installed in front of the pool, which completely spoils what was once a beautiful view and feels very out of place. When we questioned this, staff showed little interest and offered no explanation. We stayed in Room 209 next to reception. For three nights, we were woken around 3am by a loud, constant beeping caused by an entrance door fault. We were initially told this would be fixed, but the noise continued the following night. We were then told it couldn’t be fixed at all. While staff later made more effort to stop the noise when triggered, no one kept us informed — we shouldn’t have had to repeatedly ask. The way this was handled was disappointing, particularly as one staff member laughed when I raised the issue, and no apology was ever offered. There were also other issues: Towels left on sunbeds overnight, raising hygiene concerns Sunbed mattresses didn’t appear to be cleaned and were only taken in when it rained Children present despite the hotel being advertised as adults‑only Our room not cleaned on one occasion and fresh towels not always provided This has genuinely been a shame after so many positive past stays. Sadly, I wouldn’t consider returning.