Soco House Saint Lucia

We spent two weeks at the hotel and had a fantastic time. The room we had was large and the bed very comfortable, also had all the amenities and a very large telly (if you have netflix/prime take your details) Pool bar had brilliant bar tenders who made good cocktails , only downside one type of beer. Restaurant staff could not do enough for you, the restaurant is not buffet style but table service where you chose something for starter ,main course and pudding , not sure what it would be like if hotel was extra busy as everything seems to be plated fresh. Everyone i spoke to says this was a good system. The Beach is not far away and hotel has its own sun beds and will supply you with a cool box. Like most hotels that are open 365 days of the year you will have the odd thing to complain about but staff always try to sort out but we where very lucky and had no problems. Well worth a visit

Due to an issue with my flight, I was fortunate enough to extend my stay in St. Lucia for an additional 3 nights. Soco House is the hotel that I was assigned to. My stay here was very pleasant. Ken was very helpful with check-in, and giving me a new key when I accidentally locked myself out within the first 30 min. The bar staff were incredible, especially Trevon, Zedan, and Warner ( sorry if I spelled those wrong). They were always pleasant and had the best vibes. The restaurant staff lead by Ms. Eloise was superb, shout out to my girls Misty, Larna, and Marissa!

OK, so let's get the negatives out of way: some of the decor and fittings were tired, the air con units drip, the hotel could do with a lift to the upper floors, and the stairways get wet in the rain... HOWEVER from the moment we arrived we felt we'd come home. Ken gave us such a welcome and without asking, carried our cases up to our room. The staff made us feel like one of the family. I can't mention everyone, but as well as Ken there were Eloise, Nadia, Charlene, Princess, George and Cleopa in the restaurant; Ryan on front desk, Charles and Cyril on the bar and so many more. You made us feel so welcome! By the way, the food each day was amazing - none of your identikit buffets full of sloppy salads and coleslaw here - each dish was cooked to order and we were treated to fresh fruit, vegetables and fish - some of which we had never seen before. The friendly vibe rubbed off on the guests and strangers became friends as we relaxed together over the pool and bar. Thanks to all the management and staff at Soco House - you are all amazing!

Had a great 10 night stay here. The hotel was always very clean and nothing ever looked out of place. Our room was pleasant and the bed was sooo comfortable! The air con was spot on (and very much needed). The shower was always the right temperature never any issues. The food was great at each sitting. I’m quite a picky eater and also diabetic but comfortably managed to eat well for the whole of our stay. The team in the restaurant were always happy to tweek any meals on the menu. Elouise and her team were great hosts! No issues with slow service. Cocktails were always flowing and bar staff happy to make their own specialities for you, special mention for Trevon and Charles!! If I had to pick at anything it would be the Cabanas by the pool - cushions are looking very tired but overall a great stay!

This was to be a Birthday celebration, not so much after staying here. We had NO HOT water for 3 DAYS. Mind you the staff was notified at 10am the 1st morning at "orientation". 3 Days, I could not shower and had a stopped up bathroom sink! On day 2 of the days there was NO WATER At ALL throughout the entire hotel for the day. There was no offer to change rooms or accomadate. The water and sink issue was finally taking care of after 9pm the night of the 3rd day, to find out the hot water was NOT TURNED on from the boiler for our room. We checked out early due to the incident after 3 days and asked for refund for the remaining 2 days to call it even to which a Representative from management agreed. Note... I'm still waiting for the $420.62 refund, when I should've requested the whole stay. This is advertised as a "All-inclusive" "Luxury Boutique Hotel"...not so much. They had the same menu with limited options, the fruit was either over ripe or under ripe. The food overcooked. There we no options throughout the day at the hotel. I am a Travel agent and will make sure to shout loud and wide Never to stay here or refer anyone here. They don't honor their word.