Ski Holidays
Mexico, Cancun
London Gatwick Airport
Sat 13 Sep 2025
Sat 20 Sep 2025
1 room / 2 adults
Change Search

Sun Palace All Inclusive

Cancun, Mexico
5 out of 5
Approx hotel star rating
Based on 9759 reviews

Official Description

The luxury couples-only hotel Sun Palace offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. It is just a few minutes walk to the town centre where guests will discover many bars, restaurants and nightlife venues. Guests can easily discover top-rated golfing at the nearby golf clubs. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. SMOKE FREE PROPERTY

Amenities

  • Table tennis
  • Fitness
  • Handball
  • Volleyball
  • Beach volleyball
  • Bocce
  • Sauna
  • Steam bath
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols

Room Prices & Availability

Rooms

1 / 2

Double Superior Deluxe - Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Junior Suite One Person Ocean View Special

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Governor Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Honeymoon

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite - Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Two Bedroom Presidential Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Double Standard Ocean Double

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 43
  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Room Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Deluxe Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite Superior Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Deluxe Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Deluxe Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite Grand

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Deluxe Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Superior Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Honeymoon

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Deluxe King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 252
  • Number of floors (main building) : 8
  • Single rooms : 250
  • Double rooms : 2
  • Junior suites : 56
  • Disability-friendly rooms : 2

Sun Palace All Inclusive is booked in hotel categories: Business hotels, Only adults and Hotels with spa.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 18:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 11:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette*
  • Medical service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool : 3

Activities

  • Table tennis
  • Fitness
  • Handball
  • Volleyball
  • Beach volleyball
  • Bocce

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Solarium
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre

Business

  • Conference room
  • Business centre
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 4
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Theatre / auditorium
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
  • Fridge
  • Mini fridge
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Safe
  • Balcony
  • Wheelchair-accessible

Meals

  • Breakfast
  • All inclusive
  • All inclusive with alcoholic drinks top brands

Tripadvisor Reviews

Tripadvisor traveller rating

9759 reviews

Traveller rating

Excellent
7669
Very good
1453
Average
429
Poor
129
Terrible
79

Rating summary

Location4.7
Sleep Quality4.7
Rooms4.7
Service4.8
Value4.5
Cleanliness4.8

Recent Tripadvisor reviews

anjah226

 

Super clean, very relaxing.

30 Jun 2025
We've never stayed at a resort, and were skeptical of the overly curated nature of an all-inclusive, but this trip for our babymoon seemed like the right opportunity. It was insanely relaxing. Everything was immaculately clean, which is ultimately one of the reasons we chose Sun Palace in the first place. Breakfast spread was like nothing I'd ever seen and every meal we had was better than the one before. Their spa even offers pregnancy safe massages. We loved getting to know some of the regulars who we saw daily: Greisy, Juan Guinto, and the cafe folks Gabriel, Valeria, Eliseo, and Ariadna. If you go, get yourself a daily affogato and tip well!

Serenity_Hunter

Charlotte, North Carolina

Great experience

31 May 2025
Quality service; Great food; Spa and service was amazing. There were two pools, if you wanted peace and relaxation you can go to the 'quiet pool'. Entertainment was awesome. Guest services were great, they remember your name.

robertmK3911MZ

Leland, North Carolina

Daryana's Lobby Bar performance review

30 Jun 2025
Daryana Sarabia was outstanding as the solo singer during her performance in the lobby bar. She sang songs she had prepared as well as those suggested by the audience. She was able to perform all flawlessly. She has an exceptional range. Highly recommended to check her out during your stay.

jorgeeD8034QG

 

One of a kind

30 Jun 2025
This was a 5/5 experience. Would definitely come back and recommend to everyone. Luxurious, plenty of amenities and amazing staff.

Tripadvisor Overview

As the first adults-only resort in Cancun, Sun Palace is the perfect retreat from everyday stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coastline serves as a dramatic backdrop for this recently renovated resort, featuring 252 richly appointed guest rooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club, which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience.

More Hotel Information

To take into account

  • Only Adults
  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Hotel

Check In Sat 13 Sep 2025
Check Out Sat 20 Sep 2025
Hotel Nights 7 Nights
Board Basis All Inclusive

Flights

Outbound London Gatwick Airport (LGW)
Sat 13 Sep 2025
Inbound Cancún International Airport (CUN)
Sat 20 Sep 2025

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return