This hotel never disappoints. It holds a special place in my heart and thats down to the amazing staff. From the moment we arrive we are greeted by Ugurcan, always so welcoming. Shown to our room by the amazing bellboys. We make our way to the bar to be greeted by the amazing staff that I now feel are family, Cenk, Sukma, Onur, Saim and Erayy, Pinar and Busra, and a few more that we said goodbye to this year. A warm welcome always awaits you. Seda at breakfast is amazing, Ramazan x 2 they are both so fab. Mehmet and Mr Bulent are always ready to welcome us along with Nayar (guest relations). Food is great, cocktails are good but for me it’s about the service which never disappoints. The entertainment team do their utmost to make you enjoy your stay, now lead by Umet. Hubby loves the darts and water volley ball. Me I just like to watch. Housekeeping are great too. The positives out-way the little niggles and I always look forward to coming ‘home’ as I call it my Turkish home. Thank you to you all and I look forward to seeing you all in 2026! Merry Christmas and Happy New Yesr, see you soon and thank you.