We stayed at Sun Star Beach Hotel, Antalya in August 2025 and our experience was very disappointing. Although we had booked a room for four people with a sea view, no suitable room was available when we arrived. We were first placed in a room for three, then moved to another room that also only fit three people, with a mattress placed on the floor for the fourth guest. The promised sea view was also missing. The restaurant was unsanitary, with flies over the food and cats under the tables. My daughter was sick for two days and my husband suffered food poisoning on the last night. When we asked for medical help, staff refused to assist us. Shockingly, they claimed that only Russian insurance was accepted, while European insurance was not, which created a sense of total discrimination and left us helpless in a foreign country. Staff were also rude and unhelpful, even when asked simple questions about the airport shuttle. In un a few words: the accommodation, hygiene, and service were unacceptable, and the way we were treated was discriminatory. I would not recommend this hotel to anyone.