We recently spent five nights at this hotel, partly for business so we could not move. It is by no means a four-star hotel. One star is really what it deserves. First the good points: 1. the staff are friendly, all of them. Check-in and out was easy and quick. The staff at breakfast was reliably warm and welcoming. 2. the breakfast was a solid buffet--food was good, nicely presented, plentiful, and fresh. 3. coffee was good! 4. not too far from the airport; but definitely not an airport hotel. 5. it was quiet. 6. the lobby and the koi pond were attractive. Now for the downsides: 1. the hotel is dated and needs a good revamp throughout. Carpets are worn; walls stained and scuffed both in rooms and in the common areas. Flooring is uneven in places, especially around the pool. There are trip hazards in the lobby. 2. speaking of the pool: it was not inviting. Not sure how clean it was as the bottom was a dark color. The pool area just was not a fun-looking place--murder mysteries could start here. Also, neither the pool nor the gym was clearly signposted. 3. as for the gym, it wasn't really a gym: it was a hot room with a bench press, an incomplete set of weights, and an ancient looking treadmill that was probably a trip hazard. It was dirty through-out-I didn't really want to touch anything. 4. while the room was cleaned daily it was not a great clean--coffee stains were left on cups. My wife wiped down the sink a few times. The doors had old stains..... 5. the bed was small and old, as were the sheets. 6. the air conditioning was not great. Neither our not our friend could get the a/c to got to the temperature we desired. It was always a little too hot. 7. the spa was closed for the low season. 8. while there are a couple of small stores nearby, the hotel is not really near anything of note. While it was basic--it was dingy, old, and worn. I read some of the other reviews and really question their authenticity: many are very short with kind of similar comments and all five 5-star ratings.