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Tago Tulum by G Hotels

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 191 reviews

1 / 36

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Official Description

Hotel charges a Resort Fee of 12 USD per room per night. It is payable upon arrival. TAGO Location Located beachfront in the heart of Tulum, one of the centers of the Mayan heritage, this waterfront paradise has been designed by G Group Design and Construction with the collaboration of the landscape architect Pedro Sánchez. Sanchez designed the 1.2 acre property with a modern Mayan aesthetic that celebrates the regions Mayan heritage. At TAGO, guests will immerse themselves in nature and relaxation, with the opportunity to reconnect with themselves and their family. TAGO Suites TAGO Hotel® Tulum features 20 luxurious next-generation suites: four oceanfront with balconies, four with sea views - two with jungle patios and two overlooking the sea, 12 garden views - six jungle-side with private access to the beach and six overlooking the garden. All suites have private plunge pools, and patio suites have private access to the beach and butler service. The suites feature a subdued palate, architectural and interior design by Rennata Chain, lightening and illumination by Juan Carlos Martinez . TAGO Amenities Special suite amenities for all guests include butler service, an aromatherapy menu, pillow menu, 24-hour in-room dining, and in-room massage. TAGO hotel guests have the following on-site amenities included: breakfast, complete gym and wellness center with sauna and hot tub, a holistic center for yoga and meditation. TAGO will feature a unique beach club for use by guests that includes beach cabanas, beach butler, complimentary beach toys, and casual all-day dining.

Amenities

  • Fitness
  • Sauna
  • Steam bath
  • Massage
  • Sun loungers
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry
  • Safe
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool

Room Prices & Availability

Rooms

1 / 23

Room Ocean View Suite

Facilities

  • Direct dial telephone
  • Smoke detector
  • Bathrobes
  • Hi-fi
  • Hairdryer
  • Housekeeping
  • Soundproof room
  • Make-up mirror
  • Individually adjustable air conditioning
  • Background music
* Some services shall be paid at the establishment
+ More
1 / 7

Junior Suite Junior Suite Partial Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 25
  • Minibar*
  • Safe
  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 22

Room Jungle View Suite

Facilities

  • Smoke detector
  • Direct dial telephone
  • Housekeeping
  • Soundproof room
  • Make-up mirror
  • Individually adjustable air conditioning
  • Background music
  • Room size (sqm)
  • Alarm clock
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 22

Room Ocean Front Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bluetooth speaker
  • Direct dial telephone
  • Smoke detector
  • Minibar
  • Hi-fi
  • Kitchen utensils, plates & cups
  • Outdoor swimming pool : 1
  • Mini fridge
  • Sauna
  • Housekeeping
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Luxury Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Garden View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double With Double Bed

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Garden View

Facilities

  • Smoke detector
  • Individually adjustable air conditioning
  • Background music
  • Room size (sqm)
  • Alarm clock
  • Wake-up service
  • Make-up mirror
  • Balcony
  • Pillow menu
  • Toiletries
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Ocean View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Smoke detector
  • Individually adjustable air conditioning
  • Background music
  • Room size (sqm)
  • Alarm clock
  • Wake-up service
  • Safe
  • Balcony
  • Pillow menu
  • Toiletries
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea Front

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Junior Suite Partial Ocean View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Junior Suite Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Capacity 1

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Side Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Superior Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of most recent renovation : 2019
  • Total number of rooms : 21
  • Number of floors (main building) : 2
  • Junior suites : 1
  • Suites : 20

Tago Tulum by G Hotels is booked in hotel categories: Hotels with charm, Only adults and Design.

Facilities

Most popular facilities

  • Fitness
  • Sauna
  • Steam bath
  • Massage
  • Sun loungers
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry
  • Safe
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00
  • Wi-fi*
  • Car hire*
  • Transfer service*
  • Secure parking
  • Valet parking*
  • Airport Shuttle*
  • Room service*
  • Laundry service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace*
  • Gym
  • Luggage room
  • Dining area
  • Private pool : 1
  • Private beach area
  • Towels and bed linen

Activities

  • Fitness

Health and beauty

  • Sauna
  • Steam bath
  • Massage*

Restaurant service

  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Breakfast room

Entertainment

  • Sun loungers*
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service

Meals

  • Breakfast
  • Breakfast served to the table
  • Continental breakfast from 07:30:00 to 11:00:00
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Gluten-free meals
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

191 reviews

Traveller rating

Excellent
153
Very good
16
Average
9
Poor
9
Terrible
4

Rating summary

Location4.7
Sleep Quality4.7
Rooms4.8
Service4.8
Value4.4
Cleanliness4.7

Recent Tripadvisor reviews

jessicasP7949KK

 

Beautiful hotel, but the experience was ruined by the theft of my jewelry

31 May 2025
BAD : - Very disappointed that someone stole my jewelry from my room while we were out (felt safe, let them in my toiletry bag not in the safe...) I reported it to the hotel, but they didn't follow up. (No doubt about the story unfortunately... someone from the staff entered in our room...) - The private pool was very cold. - Food and drink prices are too high (though the happy hour on the beach was good). - Service is a bit slow, both in responding to questions and for room service (which already includes a 20% tip). GOOD : -Beautiful rooms (modern, big, well-decorated) -Calm -Private beach -Pretty good food at the restaurant - Staff is nice (except the one that stole my jewelry...)

Mjcvb

Dubai, Emirate of Dubai

Exceeded expectations. Super recommend

31 May 2025
We spent 5 days at Tago while visiting Tulum, and I honestly can’t recommend this place enough! From the moment we arrived, everything about our experience was flawless. The hotel itself is stunning - beautifully designed, super clean, and with a vibe that instantly makes you feel relaxed. The rooms have a sound system connected to the smart tv and everything is very well taken care of, thanks to the wonderful housekeeping team. Every corner of the hotel felt fresh, welcoming, and thoughtfully taken care of. We stayed in the room with plunge pool on the ground floor which gave us direct access to the beach through the central garden. The food at Tago was another highlight - every dish we tried was delicious, fresh, and full of flavor. The drinks were equally good. But what really made our stay special was the amazing team. A special thank you to Andrea, who gave us such a warm welcome upon arrival and made sure we felt right at home. Carlos from valet was always helpful and happy, keeping our car shaded and ready whenever we needed it - a small detail that made a big difference. At the beach and restaurant, Carlos (yes, another Carlos!) took great care of us, always checking on us to make sure we had everything we needed, with a big smile every time, and genuine kindness. Noel was equally fantastic and hard working, we just happened to be served by Carlos more often. And of course, the housekeeping team deserves a big thank you for keeping our room immaculate and arranged every morning and evening. Not to forget, our favorite detail was coming to the room every evening, to find a small absolutely delicious dessert! Gracias, TAGO!

C1282YMchristiant

 

The best

31 May 2025
We had an amazing honeymoon trip in tago tulum. This would not have been possible without the employees, they gave an amazing service and were always there to assist us. Carlos would make sure everyday we had our car ready to go. Never made us wait and was always so friendly. Andrea from the moment we got there greeted us with the biggest smile and brought us some drinks (on the house) to make us feel welcome. Mateo and Miguel were always on stand by when we were at the beach, or when we were dining downstairs. They would give an amazing service and always were polite. Monica and Andrea would always greet us, and make us feel welcome every time we walked into the hotel. I had an incident where i lost my phone on the beach and the whole team helped me look for it. Juan Carlos, was great he was there every step of the way trying to make sure we recovered my phone. I recovered my phone a day after thanks to the whole team keeping an eye out. During that time i had lost my phone, Monica came by and gave my wife and a strawberry smoothie that she paid for. Also her and Andrea bought us some deserts from the tago tulum menu and sent them to our room, to try and cheer me up. I did end up finding my phone and they were all so happy for me. The worst part of this trip was honestly leaving the employees and having to say goodbye. We will be back soon, thank you Tago Tulum and thank you, Andrea, Monica, Mateo, Miguel, Carlos and Juan Carlos i believe. - Ligia and Christian.

uppityvet

 

NOT Exactly for Adults

31 May 2025
The room was great. The breakfast was pretty good. The beach was ok. We chose this hotel because it stated a minimum age of 12 at check-in. We were a couple looking for a child free vacation. The day after we checked in we discovered they allow babies. Not a problem, but don't advertise yourself as minimum age hotel. We would have made a different choice for our stay.

daniharvey11

 

Romantic luxurious Tulum getaway

30 Apr 2025
My husband and I spent our first wedding anniversary at this romantic, boutique, luxury hotel right on the beach in Tulum. Every person (Andrea, Mateo, Rodrigo, Marco, Miguel, Lulu, and more) made us feel welcomed and taken care of. The rooms are gorgeous, spacious, and the space actually makes you want to relax and spend time in the room, on the porch with a private pool in a hammock chair, take a short walk to the beach (and a mini cenote pool) with easy-to-access and available cabanas and chairs to enjoy great food and drink. Everyone is kind and attentive, and we felt comfortable and relaxed, and would recommend anyone stay here for a laid-back getaway.

Tripadvisor Overview

LUXURY AND NATURE DANCE TOGETHER. The best boutique hotel in Tulum. Located in the mystical Mayan zone, an expanse of white sand and turquoise waters, TAGO is a space to live unforgettable experiences, a sanctuary designed to offer a sensory explosion in each space, which is organically adapted to its natural surroundings. Tulum, the city of sunrise: magic, culture and mysticism.

More Hotel Information

To take into account

  • Only Adults
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return