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Tago Tulum by G Hotels

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 205 reviews

1 / 36

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Official Description

Hotel charges a Resort Fee of 12 USD per room per night. It is payable upon arrival. TAGO Location Located beachfront in the heart of Tulum, one of the centers of the Mayan heritage, this waterfront paradise has been designed by G Group Design and Construction with the collaboration of the landscape architect Pedro Sánchez. Sanchez designed the 1.2 acre property with a modern Mayan aesthetic that celebrates the regions Mayan heritage. At TAGO, guests will immerse themselves in nature and relaxation, with the opportunity to reconnect with themselves and their family. TAGO Suites TAGO Hotel® Tulum features 20 luxurious next-generation suites: four oceanfront with balconies, four with sea views - two with jungle patios and two overlooking the sea, 12 garden views - six jungle-side with private access to the beach and six overlooking the garden. All suites have private plunge pools, and patio suites have private access to the beach and butler service. The suites feature a subdued palate, architectural and interior design by Rennata Chain, lightening and illumination by Juan Carlos Martinez . TAGO Amenities Special suite amenities for all guests include butler service, an aromatherapy menu, pillow menu, 24-hour in-room dining, and in-room massage. TAGO hotel guests have the following on-site amenities included: breakfast, complete gym and wellness center with sauna and hot tub, a holistic center for yoga and meditation. TAGO will feature a unique beach club for use by guests that includes beach cabanas, beach butler, complimentary beach toys, and casual all-day dining.

Amenities

  • Fitness
  • Sauna
  • Steam bath
  • Massage
  • Sun loungers
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry
  • Safe
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool

Room Prices & Availability

Rooms

1 / 23

Room Ocean View Suite

Facilities

  • Direct dial telephone
  • Smoke detector
  • Bathrobes
  • Hi-fi
  • Hairdryer
  • Housekeeping
  • Soundproof room
  • Make-up mirror
  • Individually adjustable air conditioning
  • Background music
* Some services shall be paid at the establishment
+ More
1 / 7

Junior Suite Junior Suite Partial Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 25
  • Minibar*
  • Safe
  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 22

Room Jungle View Suite

Facilities

  • Smoke detector
  • Direct dial telephone
  • Housekeeping
  • Soundproof room
  • Make-up mirror
  • Individually adjustable air conditioning
  • Background music
  • Room size (sqm)
  • Alarm clock
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 22

Room Ocean Front Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bluetooth speaker
  • Direct dial telephone
  • Smoke detector
  • Minibar
  • Hi-fi
  • Kitchen utensils, plates & cups
  • Outdoor swimming pool : 1
  • Mini fridge
  • Sauna
  • Housekeeping
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Luxury Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Garden View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double With Double Bed

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Garden View

Facilities

  • Smoke detector
  • Individually adjustable air conditioning
  • Background music
  • Room size (sqm)
  • Alarm clock
  • Wake-up service
  • Make-up mirror
  • Balcony
  • Pillow menu
  • Toiletries
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Ocean View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Smoke detector
  • Individually adjustable air conditioning
  • Background music
  • Room size (sqm)
  • Alarm clock
  • Wake-up service
  • Safe
  • Balcony
  • Pillow menu
  • Toiletries
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea Front

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Junior Suite Partial Ocean View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Junior Suite Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Capacity 1

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Superior Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Side Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Superior Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Room Partial Sea View

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of most recent renovation : 2019
  • Total number of rooms : 21
  • Number of floors (main building) : 2
  • Junior suites : 1
  • Suites : 20

Tago Tulum by G Hotels is booked in hotel categories: Hotels with charm, Only adults and Design.

Facilities

Most popular facilities

  • Fitness
  • Sauna
  • Steam bath
  • Massage
  • Sun loungers
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry
  • Safe
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00
  • Wi-fi*
  • Car hire*
  • Transfer service*
  • Secure parking
  • Valet parking*
  • Airport Shuttle*
  • Room service*
  • Laundry service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace*
  • Gym
  • Luggage room
  • Dining area
  • Private pool : 1
  • Private beach area
  • Towels and bed linen

Activities

  • Fitness

Health and beauty

  • Sauna
  • Steam bath
  • Massage*

Restaurant service

  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Breakfast room

Entertainment

  • Sun loungers*
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Turndown service

Meals

  • Breakfast
  • Breakfast served to the table
  • Continental breakfast from 07:30:00 to 11:00:00
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Gluten-free meals
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

205 reviews

Traveller rating

Excellent
159
Very good
17
Average
11
Poor
10
Terrible
8

Rating summary

Location4.6
Sleep Quality4.5
Rooms4.6
Service4.7
Value4.3
Cleanliness4.6

Recent Tripadvisor reviews

TaniaGoodman

London, England

Appalling

31 May 2026
Shocking state of beach completely covered in rotting seaweed and debris meant we could only stay for the first night, confined to our room due to stench from balcony. Management had no response or explanation for failure to tackle this problem. Their website photos totally misleading. Nowhere to relax, beach and sea inaccessible, just miserable and expensive! Don’t go!!

DarcyE62

 

Don’t go!

31 May 2026
We have been to Tulum many times and we are familiar with Saragossa seaweed but for a small luxury hotel I expect the hotel to make either an effort to remove some seaweed or to inform the guests ahead of time of the Severity of the issue. We understand that Mother Nature cannot be stopped but man has always found a way to improve things that are messy. The manager Angel Tedeo was rude and not helpful. The staff was kind and understanding

PorshatL

 

Incredible!!

31 Mar 2026
I don’t even know where to begin—this hotel in Tulum called Tago is absolutely incredible. We actually stayed here last year, and we loved it so much that we came back again this year and chose the exact same place. That alone says everything. It has such a cute, chill boutique hotel vibe that makes it feel special and personal from the moment you arrive. The staff makes you feel so welcome and taken care of—everyone is genuinely kind, attentive, and goes above and beyond to make your stay unforgettable. A special thank you to Angel, who truly went above and beyond to make our stay incredible. On my last day, when I wasn’t feeling well, he was so helpful and thoughtful—he even recommended what to get at the pharmacy, which made a huge difference. That level of care really stood out. The restaurants are fantastic, with amazing food and a great atmosphere that makes every meal feel like a treat. Everything about this hotel is just over the top in the best way possible—the service, the experience, and the attention to detail. It truly feels like a place you never want to leave. We already can’t wait to go back again. I would highly, highly recommend it to anyone considering staying in Tago.

Q7578SAsarahb

 

Blissful stay at Tago Tulum

31 Mar 2026
Last week, I had an incredible stay at the Tago Hotel in Tulum. The entire experience was a perfect blend of relaxation and warmth. The staff were beyond wonderful—so friendly, attentive, and genuinely helpful at every turn. They really made me feel cared for, which elevated the entire break. From the serene environment to the outstanding service, it was the relaxing getaway I’d been hoping for!

ericnjessie

Saint Louis, Missouri

Second stay, lost some charm

31 Mar 2026
We absolutely LOVED this hotel last year when we stayed. And some things are the same. The hotel is stunning and well kept. The ground floor pools are now heated. The beds and beach beds are some of the comfiest ever. The little touches like dessert and sand messages are even better! And the staff. Absolutely first rate. Everyone. But this time we have to shout out Mari, seriously best room maid ever. Thorough, friendly, went out of her way for any little thing. A doll of a human, we hugged when we checked out. Angel the front desk guy. We would barely hit send on a text message before he came running or sent someone. Blanca the waitress, wow. Anticipated everything (like saw I had a tea bag and automatically came back with hot water and milk) absolute star. And Pablo, who ran to get my husband medicine when he got food poisoning (not from there) and even checked on him later. None of them ever acted like it was for tips. They are just that good. If I ever opened a hotel I would steal them! But not everything has stayed at that level. Like most hotels they do NOTHING about the seaweed so you can’t get in the ocean at all most days. And now the hotel (against its written policy) now seems to allow children, so I was not expecting nor happy to hear shrieking from the cenote pool. But the worst were the group of about 10 guests spread out through the hotel. They were loud, (like yelling across the garden to each other instead of calling or texting) obnoxious, rude to staff, and drunk and high every night, coming home between 4-6. We know this because they were yelling, stomping around like elephants, blasting music and even repeatedly banging on OUR door (I assume they were lost or confused) it was awful and nearly gave us a heart attack. Nothing at ALL was done to control this rowdy bunch, they seemed like VIPs and were given full reign to destroy the peaceful trip the rest of the guests sought out. I’m sorry but if that is the clientele they are now attracting I’ll have to look for a new spot. Which breaks my heart because aside from those things and the INSANELY high food prices at the restaurant it was nearly a perfect oasis.

Tripadvisor Overview

LUXURY AND NATURE DANCE TOGETHER. The best boutique hotel in Tulum. Located in the mystical Mayan zone, an expanse of white sand and turquoise waters, TAGO is a space to live unforgettable experiences, a sanctuary designed to offer a sensory explosion in each space, which is organically adapted to its natural surroundings. Tulum, the city of sunrise: magic, culture and mysticism.

More Hotel Information

To take into account

  • Only Adults
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return