Terrace Elite Resort Hotel

Me and my partner stayed here for 10 days. Hotel- the hotel is gorgeous. Staff are lovely and so attentive. Loads of places to sit through the day or evening. The pool is huge and rarely busy. Can find a lounger easily 95% of the time. Kids pool is separate to the main pool so it’s fairly quiet near the main pool. Entertainment- entertainment team were lovely, very chatty and remember people easily. They always try to get everyone involved in the day games such as dance competitions, water netball, darts etc. personally just wanted to relax so didn’t get involved in these. There’s evening shows on every evening which are great for kids or family’s. Mainly dancing. Could use quizzes or those kids of things tho for variety. Food and drinks- alcoholic drinks are very strong so be warned!!! But the selection was great, soft drinks, juices and coffee at any bar. Lobby bar is also 24h which is rare at an all inclusive. Pool bar has a good iced coffee which can be rare on holiday. The food is where it dropped for us slightly. As an English couple we can be slightly picky, spoke to a few English family’s/couples who said the same about the food. Was not tailored great to different tastes. A lot of grilled/stuffed vegetables. Or stews with vegetables in. Not the hotels fault as such just want to make people aware as me and my partner did struggle a bit. Often went out for dinner which isn’t ideal when on an all-inclusive. Breakfast didn’t have turkey bacon or beans like I’d hoped. Did find ourselves eating chicken nuggets and chips most days. Had themed nights but it all tasted pretty much the same. Over all- we had a great time. Beach was lovely and easy get to. Found other guests to keep to themselves which is not a problem. Majority of guests were German, polish or Norwegian. Did not find many English people at all. I definitely recommend this hotel just be weary if you or anyone you are travelling with is particular with foods as it was slightly a let down.

I have just returned after staying at this hotel as a large family group. The hotel itself is amazing, rooms are a great size for our needs and the food is good, with a varied selection. The location is ideal as in a quiet area with lots of shops within a short walk….just what we needed! As a large family we felt the only let down would be some of the staff. Having been here several times over the last four years we found the staff less friendly this year for some reason. This is the start of the season and some of them already appear fed up! Having read the hotel response to a recent incident proved to show that perhaps guests are not the heart of the hotels ethos as much as they used to be, which is a shame, but this is how we all felt during our stay.

Excellent experience! GREAT animators, really recommend!