The Bay

Forget a 5* treatment. They have a tennis court, a spa, beautiful beach and pool but they miss many basics that are a must for a top rated hotel. Most of the hotel staff is not professional and provide wrong information in some cases. The laundry service is of very low quality. Swimming pool and beach areas are cleaned late in the morning (around 8am) so if you want to spend time early morning in the beach and pool, you are surrounded by people cleaning these areas. The dining experience is well below the bar: no drink is included in half board treatment (not even water), the quality and selection of food in the menu is average, the available wines are all Greek except champagne, they do not keep red wines in a separate refrigerator at 18C, you can have them at room temperature (around 27C) or at regular refrigerator temperature (around 6C). In the fixed set dinner included in the half board the starters are expected to be shared among different persons but they come without spoon/fork/knife. The beds in the room are inadequate for a 5* hotel, few tiles in my room were broken and the temperature of sanitary water cannot be regulated due to uneven flows of hot water in the hotel’s pipelines. I had to call a technician of the hotel to fix broken light switch and defective electric socket and door lock. In the room you don’t have any soft drinks, alcohol or snacks. The coffee capsules of the machine in the room are not replaced regularly after you consume them. The room is attended by housekeeping only once and not twice a day and it’s very noisy. The breakfast opens at 8.00am that is too late expecially considering the long drive needed to reach some areas of the island (sometimes over one hour). The breakfast doesn’t include sparkling water or pancakes and eggs are not cooked on the spot, moreover the selection of desserts is very poor.

Amazing spa experience and massage. George and Alex took great care of us.

George did my massage, he was very nice and did a great job. Atmosphere was very calming and clean. Overall great experience.

Amazing, relaxing massage given by George. Would recommend to anyone needing a bit of peace and care!

We had a great experience!! Very kind people, relaxing and calming. We would definitely come back again. Alex and George did a great job.