The Cliff Hotel

We went on vacation April 7th to April 14th, just the 2 of us and came back sooo relaxed! The Hotel is very private, huge grounds and only about 37 rooms but spread out between main building and villas, so you barely see other guests...Most of the time we were alone in that immense pool, or at the restaurant, chatting with so friendly and polite staff members. The entire place is spotless and the attention to details is everywhere. Our room had very high ceiling, big private patio with hammock and view on pool and ocean...the part on the cliff is breathtaking with a natural sea water pool. Jumping from the cliff into the beautiful turquoise water is quite a thrilling experience!! Food was great, we made great discoveries of local fruits at breakfast every morning! We want to thank Vernon, Demoy, LT, Simone, Nicole, Ramona and Brady who all made our experience so memorable, also the all the ones we did not get the names! Thank you again, hope to go back in the near future!! Isabelle and Jean-Francois

This resort is truly exceptional. We stayed there for a week and had an amazing time. The staff were incredibly kind and always ready to assist with anything. The restaurant served delicious food, the spa was relaxing, and the pools and ocean were beautiful. I highly recommend this hotel and can't wait to return. Additionally, they collect school supplies for local children, so consider bringing some with you if you go. It's a great way to support the community!

We had a wonderful time at this beautiful boutique resort!!! The staff, including the managers, are SO friendly and they make you feel like you are included in their family. We enjoyed the managers happy hour. Our room was SO big, it was a pleasant surprise. The bed was more comfortable than my bed at home and loved the huge fan in the room. Both my husband and daughter spent a ton of time on the large balcony, my daughter loved the hammock. The daily coffee and tea in the lobby is a great add, perfect if you aren’t ready for breakfast but want to sit outside and enjoy a cup of coffee. This hotel isn’t on a beach but you totally have access to the ocean, you can jump in from the cliff or take the stairs down into the water. The grounds are stunning and we loved hanging by the pool. The bartender by the pool was great and so thoughtful, it started to rain and he moved our things into a covered area. Every time we wanted to leave the property, the front desk staff was happy to call us a cab. We can’t wait to come back to our newly designated second home in Jamaica!!!!!!

We spent four nights at The Cliff Hotel in Negril, and it was a beautiful and relaxing stay. If you're looking for peace, quiet, and stunning views, this is a great spot. The atmosphere is tranquil and low-key, and the grounds are absolutely immaculate. The rooms are clean, stylish, and thoughtfully designed with luxury touches like both morning housekeeping and evening turndown service. The photography and artwork in the lobby are also gorgeous! The food and beverage staff were OUTSTANDING and truly made our stay special. Big thanks to Lorenzo, LT, Andy, Romona, Demoy, Oniel, Dino, and Adrian—every meal and drink was fantastic, and their warmth and hospitality were unforgettable. The cocktails were top-notch (especially when enjoyed with that ocean view!), and the dining experience was consistently great. I also have to mention the BEST massage of my life—seriously! Huge shoutout to Laniecia, who gave a world-class massage that left me feeling incredible. If you’re staying here, treat yourself! There were, however, a few things to be aware of: Location: The hotel is fairly remote, and there’s not much within walking distance. You’ll need a driver to reach the beach, other restaurants, or attractions. It’s not safe to walk along the road due to heavy traffic and the lack of sidewalks. Arrival/Check-In: Our room wasn’t ready when we arrived, and while we were welcomed with a cold towel and cucumber-ginger drink (a nice touch!), a complementary cocktail would have been better! Departure/Check-Out: Unfortunately, our departure didn’t go as smoothly as we had hoped. Although we confirmed our check-out time and private driver multiple times with the front desk, things were a bit disorganized the morning we left. It took some time for the staff to locate a driver, and when he arrived—about 40 minutes later than expected. The drive to Montego Bay was rushed and stressful, and we just barely made our flight. While the front desk staff was kind and apologetic, and we appreciated the effort to resolve the issue, the experience made for a difficult and chaotic end to what had been a relaxing trip. Billing & Charges: There was also some confusion around our bill at check-out, including a duplicate charge and unclear explanations about added fees. After some back and forth, the issue was resolved. It’s important for future guests to be aware that a 15% service charge is added to all food, beverage, and room charges. This fee is shared among the hotel staff to support fair compensation, which we truly respect. The team works incredibly hard, and we were happy to tip additional cash directly to show our appreciation. We’re very grateful for the incredible staff, the peaceful setting, and the beautiful design of the hotel and look forward to returning to Nigril in the future.

Traveled to this hotel for a family wedding. We had exclusive use of the hotel and our trip included breakfast. Our trip was short but amazing hotel, rooms, food and service. Our family had a blast and will definitely be back. The views... i cannot say enough about the views. We also left the hotel during the day. Not necessarily walkable but we rented a car and went into town.