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The Fives Oceanfront

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 840 reviews

Official Description

Relax and recharge your senses at our luxury hotel in Puerto Morelos, Mexico. Edging the white sands and Caribbean Sea, The Fives Oceanfront - Puerto Morelos is a relaxing seaside escape immersed in the natural beauty of a charming beach village. Midway between Cancun and Playa del Carmen on Mexico's breathtaking Riviera Maya, our peaceful all-suites resort offers a laid-back ambiance with a refreshing approach to modern Mexican design. Escape to the refuge of our beautifully designed 1-, 2- and 3-bedroom suites with residential style and chic Mexican décor. Lounge on the soft white sands at our Private Beach Club with cabanas and sun loungers with views over the Caribbean Sea. Soak up the sunshine by the outdoor infinity pool and enjoy a refreshing cocktail from the bar. Indulge in local and global cuisine at our restaurants and bars overlooking the turquoise-blue Caribbean waters.

Amenities

  • Diving
  • Spa treatments
  • Pool
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Medical service
  • Babysitting
  • Lift
  • Luggage room
  • Clothes dryer
  • Private beach area

Room Prices & Availability

Rooms

1 / 4

Junior Suite Junior Suite

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Shower
  • Room size (sqm) : 60
  • Wheelchair-accessible
  • Extra beds on demand
  • Cable TV
  • Wake-up service
  • Direct dial telephone
  • Turndown service
  • Internet access
* Some services shall be paid at the establishment
+ More
1 / 2

Room One Bedroom Partial Oceanview Resort Residence

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Desk
  • Room size (sqm) : 81
  • Microwave
  • Extra beds on demand
  • Cable TV
  • Wake-up service
  • Direct dial telephone
  • Turndown service
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 3

Room One Bedroom Oceanview Resort Residence

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Kitchen utensils, plates & cups
  • Shower
  • Room size (sqm) : 81
  • Make-up mirror
  • Microwave
  • Alarm clock
  • Extra beds on demand
  • Cable TV
  • Wake-up service
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Room Epic Three Bedroom Oceanfront Resort Residence

Bedroom 3: Queen-size bed 150-154 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Kitchen
  • Desk
  • Kitchen utensils, plates & cups
  • Room size (sqm) : 132
  • Make-up mirror
  • Microwave
  • Shower
  • Extra beds on demand
  • Wake-up service
  • Living room : 1
* Some services shall be paid at the establishment
+ More

Room Two Bedroom Oceanfront Resort Residence

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Desk
  • Bathtub
  • Balcony
  • Fan
  • Ironing set
  • TV
  • Safe
  • Individually adjustable heating
  • Cot on demand
  • Housekeeping
* Some services shall be paid at the establishment
+ More

Room One Bedroom Ocean View Penthouse Residence

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Microwave
  • Alarm clock
  • Wi-fi
  • Balcony
  • Turndown service
  • Hairdryer
  • Satellite TV
  • Fan
  • Room size (sqm) : 511
  • Ironing set
* Some services shall be paid at the establishment
+ More

Room Two Bedroom Ocean View Resort Residence

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Kitchen
  • Individually adjustable air conditioning
  • Kitchen utensils, plates & cups
  • Room size (sqm) : 132
  • Make-up mirror
  • Microwave
  • Shower
  • Wake-up service
  • Living room : 1
  • Number of bedrooms : 2
* Some services shall be paid at the establishment
+ More

Room Penthouse

+ More

Room Presidential

+ More

Room Partial Ocean View One Bedroom

+ More

Apartment Penthouse

+ More

Apartment Partial Ocean View One Bedroom

+ More

Apartment Ocean Front Two Bedrooms

+ More

Apartment Ocean View One Bedroom

+ More

Room Partial Ocean View Two Bedrooms

+ More

Apartment Ocean Front

+ More

Junior Suite Standard

+ More

Apartment Ocean View Two Bedrooms

+ More

Statistics & Profile

  • Total number of rooms : 94

The Fives Oceanfront is booked in hotel categories: Green Hotel.

Facilities

Most popular facilities

Amenities and services

  • Large pets allowed (over 5 kg)* 25 USD Per person/night
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 00:15:00 to 12:00:00
  • Wi-fi
  • Local and international calls
  • Valet parking
  • Airport Shuttle*
  • Room service*
  • Laundry service*
  • Medical service*
  • Babysitting service*
  • 24-hour security
  • Bellboy service
  • Lift access
  • Concierge
  • Luggage room
  • Dining area
  • Clothes dryer
  • Private beach area

Activities

  • Diving*

Health and beauty

  • Spa treatments*

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Smoking area

Entertainment

  • Outdoor freshwater pool : 1
* Some services shall be paid at the establishment

Meals

  • All inclusive

Tripadvisor Reviews

Tripadvisor traveller rating

840 reviews

Traveller rating

Excellent
561
Very good
111
Average
60
Poor
40
Terrible
68

Rating summary

Location4.5
Sleep Quality4.5
Rooms4.5
Service4.3
Value4.1
Cleanliness4.6

Recent Tripadvisor reviews

niktoronto

Toronto, Ontario

Our group of 6 had a great time

28 Feb 2026
Excellent boutique hotel with optional all inclusive that we took advantage of. From the moment upon arrival the staff were incredibly attentive and were always friendly. We spent a lot of time getting to know the servers, bar tenders and butlers. All of them were top notch, and totally made our stay fabulous. From booking excursions, dinners and transfers they were always floating around to make our stay great. The food at this resort was excellent, however due to the boutique hotel size there are limited restaurant options, but we enjoyed every meal. There was the seaweed however the resort has employed people to clean the beach in front of the hotel, and they worked non stop all day and it showed! While not technically adults only there were very few children here because of the lack of children amenity’s which our group was happy about. Would I return, yes!

Inspire56960137808

 

Wonderful experience

28 Feb 2026
Excellent stay. Staff was more than Attentive. Food was good and beach was cleaned every day all day. Sorry the staff had ro put up with one lady that complained about the very air she breathed prob the recent lady that gave them a one star review. Do not pay attention to that. I would go there again tomorrow

LveToTravl

Chicago, Illinois

Bad food, bad service and bad attitudes

28 Feb 2026
Calling our visit hell would be kind. Terrible food, terrible service. Manager has proven useless to resolve issues. We stayed at the Fives beachfront and came here with hopes of the same encounter. Food is lackluster. If you are not a fish eater very limited menu. Drinks are watered down and not made correctly. Getting you water or wine filled is impossible. Beach chairs are set up like a can of sardines. Go elsewhere -anywhere is better than here. Beach is well below average and filled with sargassum. Save your money

X8656UYmw

 

Small hotel/resort, relaxing quiet vibe and friendly staff

28 Feb 2026
The hotel is clean, safe and staff are friendly. Information about facilities and amenities was not readily apparent, some provided online but was not always accurate. We had wanted a smaller resort and it was what we were looking for. Unfortunately our room faced the road, every morning delivery trucks would idle there making it unpleasant to sit on our balcony to enjoy our morning coffee. All inclusive is at serviced restaurants, reservations recommended. food was very good. Plan on a leisurely pace for meals it can be slow.

Z2259QVmariam

 

National Meeting Event

28 Feb 2026
I wanted to share some feedback about our week-long stay at The Fives Oceanfront Puerto Morelos. The service throughout our visit was truly excellent, and every member of your staff made us feel welcomed and well taken care of. From the front desk staff to the Food and Beverage staff. I especially want to highlight the General Manager, who went above and beyond to accommodate our needs and requests, thank you Kenya. To the front desk staff, Lili, Jenny, Leo and Cynthia, thank you for all your help during our stay and how welcoming you were all to our team. Their attention to detail and genuine commitment to ensuring our comfort made a significant difference in our experience. Because of this outstanding level of service, I’m happy to give a full 5-star rating. Thank you for making our stay exceptional and hope to see you again! Maria M

Tripadvisor Overview

Away from the hustle and bustle of the city is The Fives Oceanfront Puerto Morelos, a luxury boutique hotel on the shores of the Caribbean Sea, in the Riviera Cancun, on a white sand beach and turquoise blue waters, hidden among the most dazzling natural beauty of the Riviera Maya, in the charming fishing village of Puerto Morelos, just 20 minutes from Cancun Airport. This place has been designed so that you can spend an unforgettable vacation where you can not only reconnect with your senses, but also find yourself, the relaxation and inner peace you have been looking for. Enjoy its spacious rooms, taste its incredible gourmet dishes, marvel at its live music and enjoy its magical charm.

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return