I was really looking forward to staying here. We arrived early during a power cut and were allowed to check in straight away, we were “upgraded” but lost our city view and instead looked out at an old man’s condominium who appeared drunk and stumbled around with his doors and windows open so no privacy at all, and we faced appartments and the road on the other side. We had booked twin beds as I was travelling with my adult daughter, we had a king bed which we were told would be made into twin beds at 5pm (this never happened) The power came back on, hooray! As walking up down the stairs to the pool and bar was becoming tiring. The hotel smelt, it was very musty and the bedroom was worse, we turned off the aircon in the hopes it was most likely from the air filters, this helped somewhat, but made it very hot over night. It’s a great location, we enjoyed its proximity to the things we wanted to check out in Patong (we had just left Karon beach) The pool was freezing cold, most people dipped their toes in and screwed up their faces, we braved it, but couldn’t stay in long as our teeth were chattering. Back in our room after dinner down the road we were looking forward to a shower, the showers head was so blocked up it didn’t spray well, not enough water pressure and at its hottest was like warm at best. Time for sleep….. or so we thought, as our upgraded room faced the front of the building, we were kept awake by late night revellers and workers finishing up at all hours and saying good bye and scootering. Eventually around 3am we fell asleep, to be woken by 3.40am to the rubbish truck which stops right outside our window to compact all the streets rubbish for 30mins or so. We were then up at 6am to catch our flight Chiang Mai. Breakfast was available, but being vegatarian meant beans and rice which we weren’t interested in at that time of the morning. I didn’t want to be so critical writing this, but it’s all just the facts, we are very good at going with the flow, and in no way expect perfection, but this was just awful. Sorry to say, I would not recommend this hotel, I feel like I’ve wasted my money