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Room 1
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(18+)
2
Children
(0-17)
0
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The Grand at Moon Palace - All inclusive
Riviera Maya, Mexico
5 out of 5Approx hotel star rating
4.5 out of 5
Official Description
Amenities
- Diving
- Table tennis
- Aerobics
- Fitness
- Cycling / mountain biking
- Volleyball
- Billiards
- Bowling alley
- Mini golf
- Golf
- Tennis
- Golf practice facility
- Sauna
- Solarium
- Massage
- Spa treatments
- Hairdressing salon
- Beauty salon
Room Prices & Availability
Rooms
1 / 2
Double Grand Deluxe - Garden View
Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)
Facilities
- Tea and coffee making facilities
- Make-up mirror
- Minibar
- Hairdryer
- Toiletries
- Satellite TV
- Bathtub
- Fireplace
- DVD player
- Room size (sqm) : 39
* Some services shall be paid at the establishment
+ More
1 / 2
Suite Grand Governor Suite
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm) : 151
- Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 3
Double Grand Swim Up Suite
Bedroom : Double bed 131-150 width (1 unit)
Facilities
- Wake-up service
- Number of bedrooms : 1
- Ironing set
- Shower
- Bathtub
- Room size (sqm) : 39
- Wheelchair-accessible
- Individually adjustable air conditioning
- Radio
- Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 2
Family Room Grand Family Deluxe
Bedroom : Single bed 80-130 width (1 unit) or Double bed 131-150 width (2 units)
Facilities
- Tea and coffee making facilities
- Minibar
- Hairdryer
- Direct dial telephone
- Telephone in the bathroom
- Housekeeping
- Bathroom
- Slippers
- Fireplace
* Some services shall be paid at the establishment
+ More
1 / 2
Suite Grand Honeymoon Suite
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Tea and coffee making facilities
- Hairdryer
- Direct dial telephone
- Telephone in the bathroom
- Housekeeping
- Bathroom
- Slippers
- Alarm clock
- Fireplace
- Toiletries
* Some services shall be paid at the establishment
+ More
1 / 2
Suite Grand Presidential Suite
Facilities
- Housekeeping
- Satellite TV
- Hairdryer
- Direct dial telephone
- Telephone in the bathroom
- Bathroom
- Slippers
- Alarm clock
- Fireplace
- Toiletries
* Some services shall be paid at the establishment
+ More
Double Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Luxury
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room Grand Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Superior Pool View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Deluxe With Private Pool
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Bed In Dormitory Presidential
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Or Twin Superior
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room Grand
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room King Bed Two Bedrooms
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Pool View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Pool View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Deluxe Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Garden View King Bed
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Presidential
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Grand Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room With Private Pool
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Honeymoon
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Grand
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room Two Bedrooms
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Luxury
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Grand Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Deluxe Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Luxury
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Deluxe Pool View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Capacity 6
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Presidential
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Or Twin Superior Pool View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Two Bedrooms
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Grand Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Pool View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite Garden View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Suite With Views
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Room Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Resort View
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Deluxe
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Family Room Luxury
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Double Standard
Facilities
- Wi-fi
* Some services shall be paid at the establishment
+ More
Statistics & Profile
- Year of construction : 1998
- Year of most recent renovation : 2016
- Total number of rooms : 1316
- Number of floors (main building) : 3
- Double rooms : 1304
- Disability-friendly rooms : 12
The Grand at Moon Palace - All inclusive is booked in hotel categories: Business hotels, Golf hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.
Facilities
Most popular facilities
Amenities and services
- Wheelchair-accessible
- Car park*
- 24-hour reception
- Check-in hour from 15:00:00 to 00:00:00
- Check-out hour from 12:00:00 to 12:00:00
- Mobile phone coverage
- Wi-fi*
- Local and international calls
- Car hire
- Transfer service*
- Secure parking
- Valet parking
- Airport Shuttle*
- Room service
- Laundry service*
- Medical service*
- Bicycle hire service
- Babysitting service*
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- Golf desk
- Luggage room
- Clothes dryer
- Private beach area
- Bikes available
Activities
- Diving*
- Table tennis
- Aerobics
- Fitness
- Cycling / mountain biking
- Volleyball
- Billiards*
- Bowling alley*
- Mini golf*
- Golf*
- Tennis
- Golf practice facility
Health and beauty
- Sauna*
- Solarium
- Massage*
- Spa treatments*
- Hairdressing salon*
- Beauty salon*
- Spa centre*
Business
- Conference room
- Meeting room
- Photocopier
- Business centre
- Audio-visual equipment rental
Restaurant service
- Café
- Bar
- Restaurant : 11
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Swim-up bar
- Air conditioning in Restaurant
Entertainment
- Outdoor freshwater pool : 9
- Children’s swimming area : 1
- Sun loungers
- Parasols
- WaterSlides
- Children playground
- Kids’ club
- Entertainment programme for adults
- Entertainment programme for children
- TV lounge
- Theatre / auditorium
- Game room
- Nightclub
- Pub
- Waterpark
* Some services shall be paid at the establishment
Popular Room facilities
- Wi-fi
Meals
- Breakfast
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
- All inclusive with alcoholic drinks top brands
- Gluten-free meals
Tripadvisor Reviews
Tripadvisor traveller rating
14048 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Recent Tripadvisor reviews
darnellt579
The library
30 Sep 2025
joycemwest
Rupert, Idaho
One of my best vacations.
31 Aug 2025
roberthG7161UT
Great Family Reunion - Outstanding Customer Service
31 Jul 2025
B1580EJanthonyl
The drink is amazing. The server here is very friendly. This place is really nice and relaxing. I would recommend it
30 Sep 2025
carlosgA6343EH
A relaxed pampering experience
30 Sep 2025
Tripadvisor Overview
More Hotel Information
To take into account
- Identification card at arrival
Cards accepted
- American Express
- MasterCard
- Visa
