The Jayakarta Bali Beach Resort & Spa

The staff were beautiful, and I must stress that point because… The rooms are dodgy and we got salmonella from the hotel eggs. Most of us ended up on IVs and most people we talked to got sick.

⭐️ 1 Star – Absolutely Disgraceful, Do NOT Stay Here This is without question one of the worst hotels I have ever stayed in anywhere in the world — and I travel a lot. Checked in 20 Jan and was put on the 3rd floor with no lift despite having a knee injury. When I explained this, the manager literally laughed at me. I have never been treated so disrespectfully in any hotel in my life. The rooms were old, filthy, run down and full of mould (I’m highly allergic). Even the room downstairs was mouldy. I became sick and had to call an on-call doctor which cost me $600. On top of that: • No hot water in my room • No cold water in my friend’s room When I was clearly unwell, I asked the concierge to help carry my suitcase — he ignored me and kept taking selfies. When my Grab driver arrived, the concierge abused him and said guests must use hotel transport. I contacted Booking.com and the hotel refused any resolution. This place is dirty, unsafe, poorly maintained, and staffed by people who clearly do not care. Save yourself the stress and stay literally anywhere else.

We stayed at The Jayakarta Bali Beach Resort & Spa over the Christmas and New Year period and had a truly wonderful experience from start to finish. The resort has a relaxed, welcoming atmosphere and is perfectly located, making it an ideal place to unwind while still being close to everything Bali has to offer. The grounds are beautiful, the facilities are well maintained, and the festive season was handled smoothly despite it being a very busy time. A special mention must go to the housekeeping team, particularly Ade and Dwi, who provided exceptional service throughout our stay. Their attention to detail, friendliness, and genuine care made a huge difference to our experience. Our room was always spotless, thoughtfully prepared, and they consistently went above and beyond with warm smiles and kind gestures that truly reflected Balinese hospitality. Thank you to the entire Jayakarta team for making our holiday so memorable. We wouldn’t hesitate to return and highly recommend this resort to anyone looking for a comfortable, welcoming, and well-run stay in Bali.

Nice location and lovely staff but it’s tired and old and needs a big renovation. Bathrooms and paintwork need a big overhaul. Towels are tiny, thin, and pretty old. Bed is comfortable. Breakfast is nice. Good swimming pool area.

This hotel has some very good things to consider, the pools are great, and the staff are very attentive to the needs of the people staying at the hotel. There is so much potential for this hotel to be absolutely amazing. That being said the hotel is is dire need of a refresh and it appears that this might be starting to occur as some rooms appeared to be under repair. Our rooms needed repairs, with doors falling off hinges and mold being a consistent theme in our bathrooms and also in the breakfast dining area. The breakfast range is limited and the lunch prepared by the hotel was very dissapointing so much so that we decided to eat out at the nearby restaurants rather than in the hotel. The Xmas Eve buffer dinner was very dissapointing, poorly organised and a poor layout led to long queues for people to get food. the quality of the food was also poor and the dessert options were inedible aside from the fresh fruit. We were not sure if the tables in the restaurant were just ingrained with dirt or if mold had also taken hold in the timber table tops. There was also a large hole in the ceiling in the breakfast area that was surrounded by mold. The hotel is no doubt popular and the majority of travellers were from Australia. Unfortunately, some of the Aussie charm was also on display with a few people getting so drunk they fell into the pool when getting off the swim up bar chairs. It was summed up when one of the guests stated, there wasn't even a need to go to the toilet as he could simply sit at the swim up bar and piss in the pool. We decided to cut our stay short at the hotel and sought alternative accommodation close by.