This is the second time we’ve stayed here as a family of 5 - 3 generations including a grandchild of 3. Don’t be put off by the price, the rooms may have a few rough edges but so do many 5 star properties we’ve stayed in for 10x the price. The staff are still amazing, incredibly polite, helpful, happy and engaging. Security are diligent and friendly. Reception are always on hand and helpful. Breakfast and restaurant staff are always quick to help out, clear tables and get anything you want. A good indication of a great hotel was witnessing a 6 monthly staff party within the grounds the other night. It was so nice to hear them celebrate great team working together. We wished we could have joined them but that wouldn’t have been right to even ask. If you love Kuta and want to stay a few minutes outside the noise stay here, you won’t regret it.