The Kayana Seminyak

The hotel is centrally located and within walking distance of the beach. The grounds are really well maintained and very calm and tranquil, which is a welcome relief as Seminyak is extremely busy. The individual villas are spacious and clean but I do agree with other reviews that have mentioned some issues with maintenance. We stayed in a one bedroom villa and whilst it was spotlessly clean, the taps in both sinks were aged and loose and the decking by the pool could do with attention. The food in the restaurant is lovely and the menu is extensive. All in all a lovely hotel.

We spent 2 nights at The Kayana and honestly wish we had stayed longer. The villa was beautifully maintained, spacious, and incredibly private exactly what we needed to unwind. The private pool was perfect for a morning dip or just lazing around in the afternoon. What stood out most was the impeccable service. Every staff member we encountered was polite, thoughtful, and attentive. Despite being located in the lively Seminyak area, the resort felt calm and quiet a true hidden sanctuary. Everything was within reach, yet once inside the villa, it felt like our own little world. Perfect for couples or anyone needing a peaceful reset. Highly recommended — we’ll definitely return.

Booked via Luxury Escapes, we stayed in a one-bedroom pool villa (with larger pool) for five nights en route to Singapore. We had an impeccable stay. From the villa staff, amenities, food and drink, and also the massage service. While the villas are a little tired, they are still perfectly adequate and very comfortable, relaxing and private. If you'd prefer a quieter sleep, my advice is to request a villa towards the back, away from the road. Fortunately for us, we were at the very back, and couldn't hear anything except the sound of our pool! We found the food yummy, and the choice to have any of the meals at either the restaurant or in-villa was very convenient! The gym was also adequate, though a little small - but gets the job done! Overall a pleasant, relaxing stay in a lovely villa serviced by a great location - walking distance to most things!

Unfortunately I would not recommend this hotel to anyone and like another reviewer mentioned - I do not understand the positive reviews. My partner and I stayed at the Kayana for 4 nights in September 2024 as the last stop on our honeymoon. On arrival, we were greeted in the lobby and explained to by management that they were undertaking maintenance to the roof on their villas and specifically the villa adjacent to ours. They were immediately apologetic. When we arrived at the villa, we were greeted by the sound of a circular saw and constant hammering. We entered into the villa and could see workmen sitting on the roof of the villa opposite who could see straight into our villa and pool. This work was scheduled to be undertaken every day from 8.30am-5.30pm… To add to this, when entering the villa we were provided with ear plugs. The villa was at the front of the property next to the night club… which was so incredibly loud you had to have the TV on volume 40 with ear plugs in to actually fall asleep. Perhaps this wouldn’t have been a problem if you want to be out the whole night, but given we also couldn’t stay in the villa during the day due to the building work I was wondering when we were supposed to sleep? Finally, my partner complained about the building work after us both sitting in the room in tears feeling like we just wanted to go home (not what you want on your honeymoon). The hotel did upgrade us to a better room at the back of the hotel for the rest of our stay but fundamentally I did not feel we should have had to ask for this, particularly given we were here on our honeymoon and wanting a relaxing stay. The hotel should not be putting anyone in the rooms adjacent to building work unless they are offering them significant money off their stay. Whilst I appreciate they will lose money, it is not fair to paying customers. Alongside all of this, the servicing of the hotel was poor. We returned from breakfast to find our villa front door left unlocked after housekeeping had been to service the room. The following day, housekeeping took our towels and didn’t replace them so we had to ring through to reception… and they also didn’t leave us enough toilet paper so we ran out. The staff at breakfast were often off in the kitchen having private conversations. When wanting another drink, we had to wait 20 minutes for them to come out/go and get someone. Similarly the dinner service was inconsistent with us being provided a free entree on one night and nothing on other nights. Another night we had the napkin laid on our laps by staff, other nights we didn’t… one night we had a candle on the table, another we didn’t… the list goes on. The villas are tired with stained linen and chair fabrics as other reviewers have mentioned, the wood is chipped and faded. The only positive I would have said about this place was that the food was very nice… however, on my last night I ended up with Bali belly and spent the night huddled over the toilet. We exclusively ate at the Kayana for breakfast, lunch and dinner, and my symptoms came on 1.5 hours after eating, so I am 100% certain that this food poisoning came from their restaurant. The final nail in the coffin was when we enquired about a late check out we were told this would cost 1,500,000 IDR. Considering that we couldn’t enjoy the first day (or night) in the hotel due to their building works I felt this was poor customer service. The hotel did not have new guests coming into our room that day, so why they could not have extended a late check out to us as a good will gesture I do not understand. Instead, I had to sit in the restaurant lounge (which has no air con) with Bali belly feeling horrific waiting for my transfer to the airport. If it wasn’t my honeymoon, and I wasn’t feeling ill, I would have complained but ultimately I just felt it wasn’t worth it. All in all, a pretty horrific stay all round and almost ruined our honeymoon (if it wasn’t for the lovely hotels we had stayed at in our previous 2 weeks in Bali). Do not stay here unless you have low expectations.