The Loren at Pink Beach

My extended family and I stayed in the residence at the Loren in June 2025. We had the most incredible experience. The house itself is amazing! We slept 18 people on the property comfortably. There were also several large living spaces and the kitchen was beautiful. The kids spent the entire vacation either in the private pool or exploring the private beach. But honestly the best part of the experience was the staff. Nanni and Nathaniel were truly the most exceptional hospitality employees that we have ever encountered. They helped to arrange everything- dinner reservations, ride services, moped rentals- you name it, they do it. The kids wanted lemonade- they made fresh squeezed lemonade. They work exceptionally hard to give you the best vacation experience possible. It was a once in a lifetime vacation.

Paid for the Pool Villa. They don’t service the pool area other than vacuuming the pool once a weeks. No waters or towels or cleanup, nothing. No attendant to come check on you see if you’re happy or need anything. The Villa AC in the dining -kitchen-living never worked properly entire trip. It was approximately 80 degrees the entire time. Thankfully the bedroom AC worked great. Staff refused to walk room service up the stairs to the villa leaving anything ordered in the entry downstairs. I didn’t pay this much to have to deliver my own room service. It wasn’t a cheap villa either at several thousand dollars per night! Hotel sells out & monetizes the one air conditioned lounge, the Maree Lounge not 1 night but 2 nights of our 6 night stay. This is unacceptable as it’s part of the experience and the only other place to have a drink INSIDE to relax from the heat. So if you’re doing dinner at Pink Beach Club and you wanna grab a drink before dinner OR AFTER DINNER the only place was the Maree Lounge. Making that unavailable is the same as stealing money from every guest in my opinion. WORST OF ALL: The resort does NOT tell you, but slyly adds a 2% fee to every food and beverage orders in the restaurants AND TO THE ROOMS! This is for a climate based “cause” called ROOTS they say they donate to. I think it’s a huge slush fund and it’s being operated that way since it an OPT-OUT only if you catch it and complain, otherwise it’s OPT-IN all the time everything. Total insanity! When people are on vacation they don’t think the resort is out to rip you off by nickeling and dimeing you for their so-called “cause”. Hey, I didn’t book the resort or the most expensive villa to donate to your charity, and then you just steal money? FROM EVERY SINGLE GUEST? There’s not a mention of ROOTS anywhere in the room or on any literature - just a little fee added to every thing you do. SHAMEFUL & basically outright theft! I would never recommend any Loren property as they’re egregiously scamming you and provide no value for what you are paying.

By far a great experience! Beautiful grounds, fabulous food and accommodations. The best part wast the service we experienced at the pool by Vlad! The most amazing person, server, ambassador of your hotel. This man should be the poster of what service and friendly demeanor looks like! He should manage the hotel with that attitude!!!!

My husband and I had a wonderful stay at The Loren this past week.  This was our first time to Bermuda and between the island and the hotel, everything exceeded our expectations. Thank you to the Loren staff for making our trip so memorable.  Specifically, I wanted to point out Michelle "Sky" for going above and beyond.  She is truly a great representative of your hotel.  I would be remiss if I did not mention both Ron and Vlad, attendants at the pool.  They were both terrific and great at their jobs. Also, the food was excellent. And beautiful views from the room and all over the resort! Although we don't have any immediate plans of returning, we will definitely be back at some point!

Just back from our 5 night stay at the Loren at Pink Beach. It was amazing in every way, and I say that as someone who has vacationed at some impressive properties over the years. From the moment you arrive, you are treated as a VIP by the staff. In fact, leading up to our arrival, Michelle (who is an absolute queen!!) handled every detail of our stay so that when we showed up the itinerary was perfect. When we needed to adjust a time or location, she handled everything with a smile and also gave us recommendations that were spot-on. She also paired us with Leroy as our private driver for the length of our stay, and he was fantastic. He kept us on-time and was a great story teller and full of interesting facts about the island. He also showed up after excursions with towels and cold cloths to refresh us, as well as bottles of water. The property itself feels very private and secluded and was never even close to what I would describe as "crowded" or full. There was always space at the beach of the pools. Drink service was prompt and the drinks were on the strong side, which was appreciated, lol. Even on a day or two when there was a good sized wedding going on, you just never felt like service was impacted or that there was a lot of people gathered around. The beach is not large but there is plenty of room for sun bathing, lounge chairs with towels and tables and umbrellas are more than sufficient, and the water is amazing. Calm and easy for snorkeling or paddle boarding, both of which equipment is provided by the Loren. The gym is very nice, with a couple treadmills and a few machines, etc. It has a view out to the pool and beyond to the ocean. We did a fishing excursion with Hakuna Matata charters and Captain Scott and first mate AJ were excellent. They put us on yellow fin tuna and man did we catch a bunch. The last one caught was enormous and took everything my son and I had to land it. They let us stay out an extra hour or so as well. The boat was squeaky clean and well maintained. Drinks provided were abundant. Highly recommend these guys for your fishing charter. We also did a jet ski tour which was so much fun! Michelle coordinated this as well through the Loren. Our tour guide, Naj, was a blast. Took us to many neat sites and we even met a Husky named Gilbert who hangs out in the shallow water of a cove below his owner's house! The jet skis were fast and reliable. The tour lasted two hours and we really got our money's worth. Highly recommend the Intrepid restaurant for a high-end dinner. Ask for Marilyn to be your server, as her level of service was great. The food selections and quality were top-notch and the ambience is very nice. I could go on and on about all the "little things" the Loren did for us but this review would become a book not a chapter. Suffice to say you won't regret staying there, even if you are a very discerning customer.