My stay at Mariliss Hill Hotel was honestly awful from start to finish. The food was terrible and repetitive, and hardly anyone spoke English, which made communication frustrating. The bar had only two alcoholic drinks available — completely unacceptable for a supposed resort. The shower kept losing hot water, and when I asked for help, no one did anything. The room was freezing cold, and in October the temperature outside wasn’t much better. Instead of proper bedding, I was actually given towels to sleep with. The pool water was absolutely freezing — below comfortable temperature. When we asked if it could be heated, the staff just said “it’s okay,” even though no one could actually go in because it was so cold. Overall, this hotel was a total disappointment. Poor service, bad food, no comfort, and zero effort to make guests happy. I would never stay here again or recommend it to anyone no value for money.