The Mulia

Excellent experience Highly Recommended for everyone staff Yoga was so kind and provided prompt service Really enjoyed the visit here Hope to come here for next trip Excellent experience Highly Recommended for everyone staff Yoga was so kind and provided prompt service Really enjoyed the visit here Hope to come here for next trip

This is the 7th experience to stay at The Mulia Hotel Bali either for business or family vacation, but this time we were a little disappointed with the service of the receptionist named Mas SABIAN, there was a clear difference in serving me as a local guest and the foreign guest before me. For the honorable General Manager, it would be nice if Mas SABIAN explained the SOP again on how he works. My wife also looked surprised by the difference in service from before and this latest one. Even to the point of going to / being shown building 1 or 2, we didn't even walk by ourselves without knowing which building, until finally chased by a helper carrying our suitcases. The question? is it because I stayed this time in a regular room? which is not a Suite room like before? or are we local residents? We weren't even offered a welcome drink. For Irene Christie, thank you very much for helping the Check Out process super fast and clear, Friendly, humble, helpful, all receptionists should be like this. So Mas SABIAN, don't ruin the image of The Mulia Hotel Bali with your attitude!

Absolutely beautiful resort, which provides everything you could hope for. Down at the beach Andika and Suardana looked after me and made me feel like they knew what I needed before I did. This is not just a resort … it’s somewhere the people make you feel special and seen.

This is an exceptional hotel in every aspect, we had an incredible stay here. The Mulia suites is part of the wider complex which includes Mulia Resort and Mulia Villas. There’s not enough time to write how amazing this place was for our family which included a 1 year old baby, so my key highlights were: 1. Staff - they are all incredible, every one of them knew my baby’s first name and were always ensuring he was looked after, engaging with him, making him smile. The hospitality and service is better than 5/5, and nothing was too much for us. Amazing genuine people. 2. Rooms - the suites were amazing. We chose an ocean view room which was brilliant was relaxing and checking the view. Rooms cleaned twice per day. Very spacious and clean. Comfortable beds. 3. Restaurants - the breakfast and afternoon tea (with unlimited alcohol) made each day a real treat. All the restaurants were brilliant. Soleil was our favourite and the Cafe was incredible for my baby as they made him special non-spicy dhal each day, and kept him well entertained. 4. Amenities - were excellent including the brilliant pool, kids pool and the Kids Club was excellent for my little one as it was clean, fun and with very attentive caring staff. I couldn’t have asked for more, and look forward to returning one day.

Mulia is Amazing Five Star Plus. Rooms, Staff, Facilities, Food next level. Suites Beautiful beds and pillows very comfortable. Swimming Pools Fabulous. Staff go over and above to please. Breakfast delicious so many choices. Hope to visit again.