The Pavilions Phuket

I was so excited to return to the Pavilions, as I previously visited on a girls’ trip in June 2024, this time travelling with my husband to celebrate a milestone birthday (his). We spent half our 11 night trip in a Tropical View room, the same as I enjoyed on my last visit, and it was just as comfortable and lovely as I had remembered. Again, thoughtful touches such as welcoming chocolates, a gin cocktail kit, fresh orchids, some bath amenities, and even a birthday cake for my husband, all very welcome after a long day of travel. The room was lovely and quiet, located on an upper floor, spotlessly clean, spacious and comfortable, with great sleep quality. The other half of our trip was spent in a Spa & Pool Penthouse, which had the most wonderful view over the mountains, so peaceful and so much space, and having our own private pool was fantastic, as were the extras that came with being in the upgraded room, such as afternoon tea and evening canapes and cocktails at the Alto Bar. There is a lot of construction work going on around the area, but we weren’t disturbed by it at all, so the hotel maintained its peace and quiet, so private and separated from the busyness below. Once again, the food was wonderful, breakfast at Firefly is amazing, so many choices available from the buffet and the eggs/omelettes menu with something for everyone. Everything was so fresh, beautifully presented, delicious. Great coffee too, and wonderful service as usual from Meow, Wa Wa, Army, Jack, and Nate. We also enjoyed a dinner at Alto, which was absolutely delicious, and a couple of visits to 360 Bar for drinks and dinner. There are fantastic views from both venues, and it was so lovely to sit and enjoy them. Great service from the staff in both venues too. The hotel has great facilities, and we used the gym and both pools. The buggies used to transport guests around the grounds are fun, and we didn’t ever have to wait more than a couple of minutes for one to arrive. And the hotel app was a great, very efficient way to communicate. The front office staff were wonderful too, always willing to assist us with whatever we needed. The hotel is well-located close to the airport, beaches (Bang Tao and Layan), Cherng Talay (shopping, restaurants, Boat Avenue markets), and within comfortable reach of both Patong and Old Phuket Town. Taxis are readily available, and I highly recommend the Grab app to get around as it was both better priced and more efficient. It isn’t a hotel for young people looking to party, as it is well away from the action, but it is perfect for couples of any age, and those looking for a relaxing holiday where everything is at your fingertips. I’m still dreaming of the breakfasts, and look forward to returning again soon! Thank you to all the team 😊

Its could be more good.... The room so big but the cleaning not good.the staf always make calling and make presuer to do cheak out. We didnt like this.also the h.k clean the room and we want to take the bag she didnt laet as come inside.the staf was not friendly.they can be beetar.

Stayed here for 6 nights in the ocean view villa and what a stay it was. The villa is large, clean and a great place to relax with direct access to your own pool. Breakfast was very good with great staff on duty, fresh produce daily and always a breakfast team happy to help. The buggy drivers were timely and efficient…we stayed up the hill so walking wasn’t an option and we never waited more than 5 minutes for a driver. We ate room service a few times and it was very good. The pool was a good size to have a proper swim and private enough to relax without being concerned about noise or distractions from neighbors. As villa guests we were welcomed to an afternoon tea and then cocktail hour each day…we attended twice and the canapés were very nice, the tea and coffee always fresh and my wife loved her afternoon cocktail. We had hired a car and I’m glad we did. There’s little within walking distance but plenty if you want to drive or get a taxi. In summary wonderful place, brilliant relaxing stay and would 100% revisit if ever back in Phuket.