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The Residence Mauritius

Mauritius, Indian Ocean
5 out of 5
Approx hotel star rating
Based on 4003 reviews

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Official Description

The Residence Mauritius Coastal Road Belle Mare Mauritius Although only open for 16 years The Residence Mauritius is already considered as one of the jewels of the international hotel scene. Its mile long beach of immaculate white sand fringed by tropical gardens its refined and deliciously nostalgic decor inspired by turn of the century plantation houses. Its butler service surpassing the colonial palaces of yesteryear its exotic and delicate cuisine are only some of the ingredients which have contributed to the hotel success.

Amenities

  • Waterskiing
  • Diving
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Volleyball
  • Bocce
  • Golf
  • Tennis
  • Paddle tennis
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments

Room Prices & Availability

Rooms

Room Colonial Ocean Front Terraces

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 58
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Garden View Senior Suite

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 106
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Colonial Garden View Terrace

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 54
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Colonial Garden View Terraces

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Safe
  • Minibar
  • Hairdryer
  • Bathroom
  • Tea and coffee making facilities
  • Terrace
  • Shower
  • Room size (sqm) : 54
  • Direct dial telephone
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 3

Room Colonial Ocean View Terraces

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 56
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2

Room Colonial Ocean Front Terrace

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 58
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean Front

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Bungalow Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Grand Deluxe

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Deluxe Garden View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe Ocean Front

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Apartment Capacity 4 Two Bedrooms

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Ocean Front

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Prestige

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Superior

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Single Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Room Premium Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Double Economy

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard With Offer

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Deluxe Ocean View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Apartment Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Classic

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe Beach Front

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Club Executive

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Partial Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Studio Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

House Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Villa Two Bedrooms

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Prestige

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Premium Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Garden View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Superior

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Prestige

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Garden View With Balcony

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Deluxe

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Classic

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Beach Front

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Premium

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Executive Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Grand Deluxe

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Superior Garden View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Beach Front

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Superior Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Villa Pool View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Premier

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Superior Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Deluxe Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Ocean View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Deluxe Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Luxury

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Economy

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Premium

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Villa Luxury

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin Deluxe Ocean View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Prestige

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Villa With Private Pool

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Sea View

Facilities

  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1998
  • Year of most recent renovation : 2007
  • Total number of rooms : 163
  • Number of floors (main building) : 2

The Residence Mauritius is booked in hotel categories: Family hotels, Business hotels, Hotels with spa and Sport hotels.

Facilities

Most popular facilities

  • Waterskiing
  • Diving
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Volleyball
  • Bocce
  • Golf
  • Tennis
  • Paddle tennis
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 18:00:00
  • Check-out hour to 11:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Car hire
  • Secure parking
  • Valet parking*
  • Airport Shuttle*
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer

Activities

  • Waterskiing
  • Diving
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Volleyball
  • Bocce
  • Golf*
  • Tennis
  • Paddle tennis

Health and beauty

  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Projector
  • Business centre

Restaurant service

  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Smoking area

Entertainment

  • Outdoor freshwater pool : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for children
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi
  • Wheelchair-accessible

Meals

  • Breakfast buffet
  • Breakfast and dinner

Tripadvisor Reviews

Tripadvisor traveller rating

4003 reviews

Traveller rating

Excellent
3332
Very good
443
Average
154
Poor
42
Terrible
33

Rating summary

Sleep Quality4.8
Location4.7
Rooms4.8
Service4.8
Value4.4
Cleanliness4.9

Recent Tripadvisor reviews

luisfO5521PX

 

POOR EXPERIENCE IN A "LUXURY" HOTEL

31 Aug 2025
I have recently arrived from a week in your resort in Mauritius and I am still in quite a shock, on several experiences we encountered during our stay, that I would like to share with you. We were travelling a total of 7 people (2 adults and 5 children, ages 15-10 years old) and stayed in 3 bedrooms in the hotel. Firstly, upon arrival (with lack of sleep), the check in process took too long, no information given on when the rooms were going to be ready (I requested weeks in advance for at least 1 room to be available to facilitate showers, and organize kids). Fortunately, the rooms were given to us after an hour and a half wait. The service in the beach areas (Palm tree and in front of the Plantation restaurant), had very little personnel. We had to chase the waiters for drinks, food etc.. and the service provided was awful, both in waiting times, and approach to customer. We tried in numerous occasions to get the glass bottom boat, and was neglected each time, the opportunity to board it to have a look with the kids. Once we arrived 10 min late, and missed the boat, and we were not given an opportunity to be accommodated in the next run as all the time the boat was busy. I tried in 3 occasions to change money, and reception only had available 200 euros one day, and nothing the next 2 days, having to go to the local exchange shop in the town adjacent to the hotel. My youngest son, who is 10 years old, was authorized (without our approval), to change money at the front desk- something I find incredible, as normally we were asked for passport and also being underage (not 18 years old), borderline with illegal. The buffet in general was very poor. Yes there was variety of things, but the food was cold, too repetitive, and the kids ended up eating pasta and pizza every day. For a family friendly hotel, other options should have been available. We were suggested to try the Plantation restaurant, which we did on the second night. What was our surprise, when we were told by the maitre “kids HAVE TO HAVE THE KIDS MENU” Excuse me? We were never told there was an obligation for kids to be subject to food outside the regular menu. I finally had to ask for the manager, as the maitre at the time (a woman), was increasingly being more rude and getting on our nerves. After chatting coherently with the manager, we managed to get things sorted, but with the consequent upset for all of us on our second night on holiday. I went with 2 of my kids to the fitness room, as they wanted to try out some machines, and the notice on the door clearly says under 16s have to be accompanied by an adult, which was the case, as I went there with them. A rude woman in the front desk of the SPA, escorted us out of the gym saying the kids could not try the step machines, and apparatus, as they were too young. Excuse me? I went with my 13 and 11 year old who come with me to the gym in Spain. After a rude experience with her, I proceeded to go to the sauna, at least give them the opportunity to try it out in a country outside Spain. We were again escorted in a very rude an abrupt manner by the lady in the front desk, saying the minimum age to use those facilities was 18 years old. Once again, kids couldn´t experience the hammam or sauna. In the beach, I had to move around the sun loungers, and get myself towels, as there was a lack of personnel to assist, something incredible in a hotel of this category. Lastly, the check out at reception also had its part in the final stages of our trip. The lady in the afternoon/night once again said “YOU HAVE TO DO THE CHECK OUT NOW”, as apparently, we were leaving at 6am, and there was no one there at that time capable of checking out. Approach to customer service was terrible, once again. One last thing, the breakfast given to us, early AM on our day of departure, was terrible. Just the odd croissant, and instant coffee. Really??? We had breakfast at 530 am, when you normally open at 730am, it was not possible to offer something more substantial? A decent coffee? Some toast? I think this was terrible.

marcopP5075QO

London, England

Amazing experience

31 Aug 2025
Great location,with a lot of complementary activities included. Quiet and calm in the morning,not too noisy with a great ocean view. Everything was great,from the welcoming to the leaving. Room service,room cleaning,food and service were impeccable. I will definitely be back🙏

mohammadirfanc

 

Not a great experience

31 Jul 2025
Terrible weather, food was aweful and will not recommend to anyone. The staff are very unprofessional. Poor hygiene and amenities also.poor

gleikaf2025

 

Bad!!!

31 Aug 2025
This was the worst hotel I have ever stayed in my life, don't go to this hotel, horrible service, horrible music, horrible service, just don't go to this hotel, please, otherwise you will regret it.

Tripadvisor Overview

Inspired by the island's stately turn-of-the-century plantation houses, this luxurious Mauritius resort nestled in tropical gardens enjoys a stunning setting on the east coast of the island along a kilometre stretch of powder white sand. Combining classic European charm with contemporary elegance, its 135 guestrooms and 28 suites envelop you in an endearing sense of nostalgia and luxurious comfort. The hotel features three restaurants with global culinary flavours, a sports club offering a range of complimentary activities and a designated kids club. The Sanctuary Spa is a serene space to relax and rejuvenate with Asian-inspired healing therapies and custom-made beauty treatments. There are eleven elegantly designed treatment rooms with an array of treatments for both adults and kids.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return