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The Ritz-Carlton, Aruba

Aruba, Aruba
5 out of 5
Approx hotel star rating
Based on 3628 reviews

1 / 44

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Official Description

With its Ritz-Carlton pedigree, an exclusive location on the island's famed Palm Beach and remarkable offerings of dining, wellness and recreation, The Ritz-Carlton, Aruba ushers in a new and highly valued vacation experience to the Caribbean. No name changes allowed. Rates are inclusive of Service Fee.

Amenities

  • Pedal boating
  • Fitness
  • Beach volleyball
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment

Room Prices & Availability

Rooms

Double Club King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Hairdryer
  • Wake-up service
  • Room size (sqm) : 52
  • Number of bedrooms : 1
  • Housekeeping
  • Shower
  • Bathrobes
  • Slippers
* Some services shall be paid at the establishment
+ More

Double Club Ocean View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Bathroom : 1
  • Wake-up service
  • Room size (sqm) : 52
  • Number of bedrooms : 1
  • Housekeeping
  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Ocean View King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 52
  • Number of bedrooms : 1
  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
* Some services shall be paid at the establishment
+ More

Double Standard

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 52
  • Number of bedrooms : 1
  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Executive

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Bathroom : 1
  • Bathtub : 1
  • Hairdryer
  • Living room : 1
  • Terrace
  • Toiletries
  • Make-up mirror
  • Room size (sqm) : 103
  • Number of bedrooms : 1
  • Shower
* Some services shall be paid at the establishment
+ More

Double Ocean Front

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Ocean View Two Double Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Club Two Queen Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Deluxe Two Queen Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Two Queen Beds Non Smoking

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Ocean View Two Queen Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double With Balcony

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Ocean Front With Balcony

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Club

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Club Sea View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Executive

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Guest Room

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Guest Room King Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Guest Room Ocean View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double King Bed Non Smoking

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Queen Size Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Non Smoking

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite One Bedroom

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite One Bedroom

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite King Size Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite Non Smoking

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Quadruple Ocean Front

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Quadruple Ocean View Two Double Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Quadruple Partial Ocean View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Quadruple Queen Size Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Quadruple Sea View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Club Two Queen Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Two Queen Beds Non Smoking

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Ocean View Two Queen Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Club Ocean View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Ocean Front

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Single Club Two Queen Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Single Ocean Front King Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Single Partial Ocean View King Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Deluxe One Bedroom

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Executive One Bedroom

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Club

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Club

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Club

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Deluxe

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Grand Deluxe

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Deluxe Ocean Front

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Executive King Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Executive Ocean View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Executive Sea View

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Deluxe Sea Front

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Triple Queen Size Bed

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Twin Two Double Beds

Facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2013
  • Total number of rooms : 320
  • Number of floors (main building) : 7
  • Suites : 55
  • Disability-friendly rooms : 6

The Ritz-Carlton, Aruba is booked in hotel categories: Business hotels, Hotels with spa and Family hotels.

Facilities

Most popular facilities

  • Pedal boating
  • Fitness
  • Beach volleyball
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 18:00:00 to 01:00:00
  • Check-out hour from 12:00:00 to 11:00:00
  • Wi-fi
  • Secure parking
  • Valet parking*
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer

Activities

  • Pedal boating
  • Fitness
  • Beach volleyball

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Projector*
  • Printer*
  • Photocopier*
  • Business centre
  • Audio-visual equipment rental*
  • Fax*

Restaurant service

  • Bar
  • Restaurant : 4
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 2
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for children*
  • Casino
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Cable TV
  • DVD player
  • Pay movies
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Desk

Meals

  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

3628 reviews

Traveller rating

Excellent
2480
Very good
606
Average
266
Poor
156
Terrible
121

Rating summary

Location4.6
Sleep Quality4.6
Rooms4.6
Service4.5
Value4.0
Cleanliness4.6

Recent Tripadvisor reviews

alexandrahJ8718RE

Washington DC, District of Columbia

Honeymoon at the Ritz Carlton

30 Sep 2025
Our stay at the Ritz-Carlton Aruba was nothing short of exceptional. The service was incredible from start to finish, with Tim and Ben going above and beyond to make us feel truly special. Their thoughtful recommendations and attention to detail elevated our entire experience and helped us enjoy the best of the island. Celebrating our honeymoon there felt magical—the team made us feel welcomed, cared for, and celebrated in a way we’ll never forget. The Ritz-Carlton lived up to its reputation and gave us memories we’ll cherish forever.

kimmG2575QD

Canton, Ohio

Jose at the Pop Up Bar

30 Sep 2025
🌴🥂🍾 🇦🇼𝒱𝒶𝒸𝒶𝓎 𝒱𝑒𝓊𝓋𝑒… when you find the perfect little pop up that serves not only your favorite champagne but so many other amazing cocktail creations. Jose @exoticreationsaruba is amazing! If you’re ever at The Ritz Carlton in Aruba, you must stop to grab a cocktail. It’s truly an experience. Jose uses all freshly squeezed juices, the artistry in his garnishments are spectacular! It’s a cocktail oasis! 🥥 🌴🍹🧉🌺 #arubaonehappyisland #arubalife #bestcocktailsever #exoticcreationsaruba🍹 #ritzcarltonsruba #veuvecliquot

AndrewPL99

New York City, New York

Mixed Experience

31 Aug 2025
Had been to Aruba numerous times, staying typically at the Marriott Stellaris and had visited the Ritz-Carlton but never stayed there. This time we decided to give it a try. Our room (Executive Suite) was spacious with a large balcony. It was clean and comfortable. There was still garbage left from the previous guest in one of the bins when we arrived but otherwise housekeeping was solid throughout our stay. Disappointed that the Lobby Lounge area was closed for renovations while we were there (which they had alerted us to before our arrival) but we were excited about some of the events that they had scheduled to try to make up for this. One of these though led to a very disappointing experience. We had signed up for a ceviche class that they were offering. When we and two other families arrived for the class, no one from the hotel/restaurant showed up. We waited there for about 15-20 minutes before an employee unrelated to the class said they would go find someone. No one came. The class had been evidently cancelled but no one told us. We all walked together to the front desk and one of the other families was livid as they had also experienced other customer service issues during their stay. A manager spoke to all of us and indicated that there was nothing he could do but take our room numbers. The other family was still furious. A few minutes later the manager got a chef and another restaurant employee and together they found the other family outside to apologize and offered to somehow make it up to them. After talking to them, the manager and chef briefly talked to us and though he had taken our room number down earlier said we could contact guest relations to see if the class would be rescheduled. We did not hear from anyone so the following day we went to the guest relations desk. In speaking to the person there, she couldn't find any indication that they had a follow-up noted. Because we didn't remember the name of the manager that we had talked to, she said she would email David Coster directly and he would get back to us. Nothing, we got no response. Ironically, we ran into the other family that had been waiting for the class with us (the one that had been livid) and they told us they had rescheduled the class for them and it had taken place. The other family had expected us to be there also and was surprised that they didn't tell us about it. Extremely disappointed with the complete failure in customer service with this incident. On a positive note though, later in our stay we were able to take a Margarita class with Sebastian who was wonderful and best of all was Chef Melvin who taught a Sushi class. When we told him about what happened with the ceviche class, he went out of his way to add a session on ceviche for us. It was not a class that he typically taught but being the expert chef that he is, improvised and gave us a lesson. Very much appreciated his taking the time to do this for us. He truly showed what Ritz-Carlton customer service could be. The pool/beach staff were also very helpful. We rented a cabana for a few of the days and Harold, Juan, and Roel (who went out of his way to get us ice pops that we had missed) took good care of us. Jose made great drinks at The Bus Stop bar and is not to be missed. One major fail but overall, not a bad stay.

johnpH1364KE

 

Disgusting! Upgraded to executive suite and balcony had cigarette butts and dirty t-shirt. Not coming back!

30 Sep 2025
Disgusting. We upgraded to executive suite arriving on Sept 2. Found cigarette butt and dirty t-shirt on balcony. Never expected at a RC!

M6013PDcaseyd

 

The best week ever- jonathan is the BEST

31 Aug 2025
We just had the best week of our life at the Ritz in Aruba. We came immediately after getting married and can’t say enough about this place. The staff is AMAZING- especially jonathan who went out of his way to take care of us and make us feel at home. we now have a family in Aruba to visit :’). The food was all great and the hotel was absolutely stunning.

Tripadvisor Overview

The Ritz-Carlton, Aruba's 320 stylish guestrooms, including 55 suites, all boast private balconies with sweeping views of the Caribbean Sea and design elements that blends the island's relaxed aesthetic with incomparable Ritz-Carlton character. Two Ritz-Carlton suites deliver panoramic oceanfront views with outdoor showers, while the expansive Club Lounge sits atop the building on the seventh floor with 34 rooms and an endless array of cuisine, beverages and personal service throughout the day to a backdrop of Aruba's extraordinary seascape framed by floor to ceiling glass windows. For an unrivalled retreat of relaxation and pampering, The Ritz-Carlton Spa will be the largest on the island revealing a 15,000 square foot tranquil oasis complemented by 13 intimate treatment rooms, salon, boutique and a variety of naturally-influenced indigenous services. Signature island-inspired treatments incorporate the natural elements of Sky, Water, Earth and Fire, infused with locally grown ingredients native to the island of aloe, coconut and cactus, all enhanced by the healing components of herbs and rich earth minerals. The hotel's culinary offerings display a selection of four savory fine dining experiences that reflect Aruba's oceanfront backdrop coupled with authentic dishes and rich flavors. Madero Argentinian Grill features an assortment of specialty cocktails, light bites and poolside seating overlooking the Caribbean Sea. Solanio offers an all-day trattoria with outdoor terrace seating or dramatic open-air kitchen views, Les Crustaces pays homage to impeccably prepared seafood in a fine dining setting, while hand-crafted cocktails and flavorful small bites are presented at Divi Bar & Lounge, the resort's lobby lounge bar named for Aruba's wind swept Divi Divi trees unique to Oranjestad and the island. The Ritz-Carlton, Aruba introduces exceptional meeting, corporate retreat, and special event space with a selection of indoor and outdoor venues, including a 7,500 square foot ballroom divisible into three salons, three meeting rooms and a selection of outdoor locations, including poolside decks, manicured lawns and a beachside reception area. The beach resort also features a 24-hour 15,000 square foot vibrant casino in an island paradise paired with an assortment of casino games ranging from traditional table favorites to over 300 slot machines.

More Hotel Information

To take into account

  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment

Cards accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return