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The Royal Sonesta San Juan

Puerto Rico, Puerto Rico
4 out of 5
Approx hotel star rating
Based on 3977 reviews

1 / 25

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Official Description

Offering stunning views over the Atlantic Ocean and the beautiful Isla Verde, this splendid hotel affords utmost comfort and quintessence of luxury. Travellers will find themselves within ease of access to the historical city of Old San Juan and the area's high-end shopping district, Condado, where to find a myriad of local businesses and vibrant area with bars and entertainment venues. This opulent complex is sure to cater for needs of holidaymakers and business people alike. The luxurious rooms are large and air-conditioned to provide a peaceful shelter in which to completely unwind after all day of sunbathing or venturing into the city. The units offer a charming décor influenced by sea and marine life. Guests may treat themselves to delectable traditional sushi of Mediterranean delights served at the hotel restaurants. Corporate travellers may avail for meeting facilities and those who crave for relaxation may spoil themselves at the spa or enjoy a drink from the hotel bar.

Amenities

  • Diving
  • Table tennis
  • Fitness
  • Golf
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Wheelchair-accessible

Room Prices & Availability

Rooms

1 / 2

Double Club - Two Queens - Pool View - Balcony

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
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1 / 3

Double Deluxe - Two Queens - City View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
+ More
1 / 2

Double Two Queens - Garden View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
+ More
1 / 3

Double Two Queens - Ocean View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
+ More
1 / 2

Double Club Terrace - King - Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Terrace
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
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Double Club - King - Pool View - Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Wi-fi
  • Room size (sqm) : 32
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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1 / 2

Double Deluxe - King - City View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
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Double Junior Room - Queen - City View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Wi-fi
  • Room size (sqm) : 32
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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1 / 2

Double King - Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
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1 / 2

Double Two Queens - Ocean View - Mobility Accessible - Roll In Shower

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
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Double Deluxe - Two Queens - City View - Mobility Accessible - Roll-In Shower

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
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Double Deluxe - King - City View - Mobility Accessible - Roll-In Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
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Double King - Ocean View - Mobility Accessible - Roll-In Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
+ More
1 / 5

Double King - Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 32
* Some services shall be paid at the establishment
+ More
1 / 2

Double Club Terrace - King - Pool View - Mobility Accessible - Roll-In Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Wheelchair-accessible
  • Wi-fi
  • Room size (sqm) : 32
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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1 / 3

Junior Suite Junior Suite - King - City View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 39
* Some services shall be paid at the establishment
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1 / 3

Junior Suite Junior Executive Suite - King - City View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 39
* Some services shall be paid at the establishment
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1 / 5

Suite Presidential Suite - King - Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • TV
  • Kitchen
  • Fridge
  • Microwave
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Slippers
  • Dishwasher
* Some services shall be paid at the establishment
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1 / 5

Suite Club Suite - King - Pool View - Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Wi-fi
  • Room size (sqm) : 50
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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1 / 4

Suite Executive Suite - King - Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • TV
  • Mini fridge
  • Safe
  • Balcony
  • Wi-fi
  • Desk
  • Make-up mirror
  • Room size (sqm) : 39
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Club Suite - King - Pool View - Balcony - Mobility Accessible - Roll-In Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Wi-fi
  • Room size (sqm) : 50
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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Double Club

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Double Deluxe City View

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Double City View King Bed

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Double Deluxe

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Double Deluxe

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Double Deluxe Lagoon View

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Double Garden View

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Double Accessible

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Double Accessible-Queen Size Bed

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Double King Size Bed

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Double Ocean View

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Double Ocean View Queen Bed

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Double Queen Size Bed

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Double Lagoon View

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Double Or Twin Deluxe City View

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Double Or Twin Deluxe King Bed

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Double Or Twin Garden View King Bed

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Double Or Twin Ocean View King Bed

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Junior Suite City View

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Junior Suite Executive City View

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Junior Suite King Size Bed

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Junior Suite Standard

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Room Run Of House

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Single Deluxe City View

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Single Deluxe King Bed

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Single Garden View King Bed

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Single Ocean View King Bed

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Suite Executive

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Twin Deluxe Two Double Beds

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Twin Ocean View Two Double Beds

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Twin Garden View

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Twin Accessible

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Twin Lagoon View

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Statistics & Profile

  • Year of most recent renovation : 2020
  • Total number of rooms : 398
  • Number of floors (main building) : 15

The Royal Sonesta San Juan is booked in hotel categories: Business hotels, Hotels with charm and Hotels with spa.

Facilities

Most popular facilities

  • Diving
  • Table tennis
  • Fitness
  • Golf
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Wheelchair-accessible

Amenities and services

  • Small pets allowed (under 5 kg)* 100 USD Per person/stay
  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 18:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 11:00:00
  • Late Check-out*
  • Wi-fi*
  • Car hire*
  • Secure parking*
  • Valet parking*
  • Room service*
  • Laundry service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop*
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers*
  • Luggage room

Activities

  • Diving*
  • Table tennis
  • Fitness
  • Golf*

Health and beauty

  • Sauna
  • Steam bath*
  • Hot tub
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room
  • Meeting room
  • Audio-visual equipment rental*

Restaurant service

  • Bar*
  • Restaurant : 5
  • Non-smoking area
  • Poolside snack bar*
  • Banquet hall
  • Swim-up bar*

Entertainment

  • Outdoor freshwater pool : 1
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Breakfast buffet from 06:00:00 to 11:00:00
  • À la carte dinner*
  • Breakfast and dinner*
  • Breakfast and lunch*

Tripadvisor Reviews

Tripadvisor traveller rating

3977 reviews

Traveller rating

Excellent
2305
Very good
989
Average
350
Poor
171
Terrible
162

Rating summary

Location4.6
Sleep Quality4.5
Rooms4.2
Service4.4
Value4.1
Cleanliness4.4

Recent Tripadvisor reviews

carmenpG5948CP

 

Unforgettable Service: Thanks Francisco!

30 Jun 2025
Francisco at the Royal Sonesta truly made our vacation special! It's wonderful that his sweet demeanor and exceptional service left such a positive impression, elevating an already amazing hotel experience into something truly memorable. He is an absolute gem! Can't wait to go back!

K8055RNlaurah

 

Royal Sonesta San Juan

30 Jun 2025
Great staff, beautiful pools. Great drinks and food. Slight issue with the air-conditioning, but the hotel offered guests a free breakfast buffet in apology. 4th floor smells like there is a water issue at the end of the hall, but that o lying bothered me when arriving from elevator. That being said, I would definitely stay here again.

WrldTrvllrESQ

 

Average hotel with less than average service.

31 Jul 2024
Hotel was in a decent area. But no amenities. The front desk staff were rude and spoke badly about people in Spanish when they thought we couldn’t understand. Also they were racist; hassling colleagues of color, but never questioning our white colleagues. Unfortunately I won’t use this hotel again.

bkro1342

 

Decent stat, had fun but wouldn't go back.

31 May 2025
It was decent. The room was great and staff was nice. Beach very pretty. Other than that, the place was packed with events and there was not enough space at the pool for these people. The lobby bar is underwhelming, so is the food. That said, we had a good time. I'd stay next door at the Fairmont next time.

578abyd

 

Exceptional Service Made Our Trip Magical

31 May 2025
My friend and I were visiting for the weekend after a rough travel experience getting to Puerto Rico. The moment we arrived, everything changed for the better. We were warmly welcomed by Javier at the front door, who helped us store our luggage—he was friendly and super helpful, setting the tone right away. At check-in, Nestor, the Chief Concierge, completely turned our mood around. He was incredibly accommodating and went above and beyond to make us feel at ease. His professionalism and warmth were unmatched. Down by the pool, Jeni, the poolside server, truly delivered some of the best hospitality we’ve ever experienced. She checked in on us consistently and made sure we had everything we needed, always with a smile and a great attitude. The hotel grounds and rooms were spotless, and the overall atmosphere was beautiful and relaxing. What started as a stressful trip quickly became a magical getaway thanks to the amazing staff. Highly recommend!

Tripadvisor Overview

Overlooking palm-fringed Isla Verde Beach and the sparkling Atlantic, the recently renovated Royal Sonesta San Juan is ideal for business and leisure travelers. At our San Juan hotel, situated on a white-sand beach, we invite you to indulge in seven restaurants and bars offering a variety of cuisines, a lagoon-style swimming pool with a swim-up bar, and over 24,000 square feet of flexible indoor and outdoor meeting and event space. Make yourself at home in your bright, elegant guest room, with views of the ocean or San Juan. And when you set out to explore, historic Old San Juan, the nearby El Yunque National Forest are sure to fill your days in paradise with enchantment.

More Hotel Information

To take into account

  • Deposit on arrival
  • Non-smoking establishment
  • Minimum check-in age : 21
  • Credit card is compulsory as a deposit, no deposit in cash is accepted

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return