The Samaya Seminyak

Amazing hotel and amazing staff , sure we will come back again ❤️🙏, very delicious food and great service , very beautiful place and the location is perfect.all the stuffs are very kind,polite and friendly.i highly recommend this hotel 🙏

After leaving Ubud, we relocated to The Samaya in Seminyak for the last part of our holiday - and what a way to end a wonderful trip. We were in a villa with its own private pool across the road from the main hotel but, as needed, buggies were available for the transfer. The accommodation was spectacular. Huge room with bed, sofa and chairs, and an equally huge bathroom with his and hers shower and jacuzzi. The courtyard, surrounded on all sides by a high fence, had a large covered seating area and a generous pool. It had a lawn and several mature Frangipani trees. We had Breakfast included which could be requested anytime anywhere but we chose to take it overlooking the sea from The Breeze restaurant. The choice was spectacular and we took great care to try most things over the course of our stay. We also ate at the same location on two evenings - our first and last nights - and the food was fantastic. Service could be a little slow but, to be honest, that was a positive for us as we could spend more time watching the world go by! The team in the hotel, of which there were many, were all very friendly and helpful. We would pick out our butlers, who rotated from day to day, for a special mention as they were superb throughout our stay. The quality of our accommodation, having our own private pool and being supported by our butler(s) were really special and have likely set a standard too high to be bettered by our future holidays.

From the second you put your feet on the lobby floor your home The super friendly staff can not do enough to make sure your stay is the best ever. Our Villa was so comfortable & the pillows are like sleeping on clouds Our fruit bowl was filled every day with fruit of our request, bananas & passion fruit Afternoon Tea everyday was total indulgence The evenings next to the pool are so relaxing & romantic 💘 We just love our stays at the Samaya

Samaya is just stunning, most beautiful place to stay in the world. Level of service exceptional. Nothing is too much trouble for the staff and always happy to assist you. Butler service available 24/7. Definitely will return for a third stay.

My Review is for the Restaurant, Not the Hotel: An Imbalance Between Price and Service I made my reservation online, and the initial communication with the person in charge was quick and smooth. I received a reply within five minutes along with a set of files to choose from. After making my selection and reaching out again, I received no response for nearly six hours. Eventually, I got a reply, but communication ceased once more. I tried calling the hotel and the restaurant, but to no avail. I had to send my personal driver to the location to finalize the arrangement in person. After that, I was sent a payment link and made a down payment of four million rupiah. I emphasized the importance of everything being well-prepared, but unfortunately, the experience fell short of expectations. Reception and Entry Experience Upon arrival, the reception was subpar. I was bombarded with unnecessary questions at the gate such as: “Where are you going?”, “Do you have a reservation?”, “What are you doing here?”—which created an uncomfortable and unwelcoming first impression. Massage Service One of the agreed services included a massage session. I had clearly stated that I required a male therapist due to my religious beliefs as a Muslim. However, I was surprised to find that the service was only available for women, which made it impossible for me to proceed with the massage. Decorations and Ambience The overall decor was aesthetically pleasing, and the sunset view was truly beautiful. However, the flowers used were very local and inexpensive in quality, which did not reflect the high price paid. Dining Experience We began at 6:00 PM with a pre-set menu of five to six courses. The first dish—two variations—was served, followed by a very simple soup about 30 minutes later. Another 30 to 40 minutes passed before the third course was served, consisting of one piece of steak and one of tuna. Finally, the cake—purchased separately for 600,000 rupiah—was served, which I found odd since it wasn’t included in the package. The service was extremely slow, and the entire meal stretched over three hours, making it quite exhausting. While the staff were friendly, welcoming, and well-mannered, the slow service significantly impacted the overall experience. Final Thoughts I paid a total of eight million rupiah for a limited set menu, average service, and basic floral decorations. In my opinion, the experience did not justify the cost at all. I have been to far more beautiful and unique places for half the price. I have no problem paying a premium, but only when the quality of service matches the value paid. Special thanks to the staff for your warm smiles—they were much appreciated despite everything.