The Samaya Seminyak

My Review is for the Restaurant, Not the Hotel: An Imbalance Between Price and Service I made my reservation online, and the initial communication with the person in charge was quick and smooth. I received a reply within five minutes along with a set of files to choose from. After making my selection and reaching out again, I received no response for nearly six hours. Eventually, I got a reply, but communication ceased once more. I tried calling the hotel and the restaurant, but to no avail. I had to send my personal driver to the location to finalize the arrangement in person. After that, I was sent a payment link and made a down payment of four million rupiah. I emphasized the importance of everything being well-prepared, but unfortunately, the experience fell short of expectations. Reception and Entry Experience Upon arrival, the reception was subpar. I was bombarded with unnecessary questions at the gate such as: “Where are you going?”, “Do you have a reservation?”, “What are you doing here?”—which created an uncomfortable and unwelcoming first impression. Massage Service One of the agreed services included a massage session. I had clearly stated that I required a male therapist due to my religious beliefs as a Muslim. However, I was surprised to find that the service was only available for women, which made it impossible for me to proceed with the massage. Decorations and Ambience The overall decor was aesthetically pleasing, and the sunset view was truly beautiful. However, the flowers used were very local and inexpensive in quality, which did not reflect the high price paid. Dining Experience We began at 6:00 PM with a pre-set menu of five to six courses. The first dish—two variations—was served, followed by a very simple soup about 30 minutes later. Another 30 to 40 minutes passed before the third course was served, consisting of one piece of steak and one of tuna. Finally, the cake—purchased separately for 600,000 rupiah—was served, which I found odd since it wasn’t included in the package. The service was extremely slow, and the entire meal stretched over three hours, making it quite exhausting. While the staff were friendly, welcoming, and well-mannered, the slow service significantly impacted the overall experience. Final Thoughts I paid a total of eight million rupiah for a limited set menu, average service, and basic floral decorations. In my opinion, the experience did not justify the cost at all. I have been to far more beautiful and unique places for half the price. I have no problem paying a premium, but only when the quality of service matches the value paid. Special thanks to the staff for your warm smiles—they were much appreciated despite everything.

From the moment we arrived nothing was too much trouble. The resort was 5* all round. It was peaceful there, and yet just outside there was plenty of life. People were so friendly, even when my husband and I had a slight chesty cough, they were brining ginger and lemongrass tea to our room in the evenings, which really helped us. One evening we booked to have a meal and they had organised a beautiful table overlooking the sunset and everything was perfect!. Thank you for making our stay so wonderful. Definitely recommend staying here.

This hotel is stunning, villas, food, staff, and location all get 5 * . From the moment you arrive they want you to be happy and will do anything they can to make it so. The food was amazing as are the villas and having our own pool was the icing on the cake. The only thing that disappointed us was the week we were there the sea was so rough we couldn't swim in it so didn't use the beach at all but everything else was perfect

The best resort we have ever stayed in! The staff are just unbelievable. They looked after us from the moment we arrived to the moment they dropped us off at the airport. Nothing was too much trouble. We will never find anywhere as good as this. The villas are luxurious with their own private pool and gated garden area. The main pools are also fabulous with comfortable sunbeds. The daily complimentary afternoon tea is just such a treat. We couldn't believe it. We were brought iced water every few hours to our sunbeds and a bowl of fruit salad too. We had a courtroom villa which is a short walk over the road from the main pool but if you don't want to walk then the staff will provide a buggy to get you there in no time. Unfortunately we were both very unwell for three days of our holiday and we put this down to the tapas meal we shared at Motel Mexicola just down the road (don't go there). The staff did everything they could to help us and provided us with lots of bottled water and also a dehydration drink too. They are just amazing! Thank you so much for looking after us, keep up the good work. We can't wait to come back!

A perfect experience! A beautiful hotel, immaculate throughout. Stunning landscaped gardens with big lagoon-style swimming pool. Restaurant practically on the beach! All stunningly lit with lanterns at night. Our villa was set across the road from the hotel (a buggy was always available) with its own garden with frangipani trees, pool and seating area. Rooms were spacious; we had a 4-poster bed. Large double shower in enormous bathroom which also had a jacuzzi. The staff were so friendly and helpful, always smiling. We were so well looked after. We would thoroughly recommend.