I booked The Sarann as part of a package deal and was a bit concerned before arrival because some of the reviews are brutal on here. So, here's what I think after spending a week there: Accommodation Our Sea View Villa was perfect for us. Large deck are with chairs and beanbags, private pool with direct view onto the beach and ocean was just what we like. The villa was clean and comfortable, bedroom also looked out at the ocean. Separate lounge area had the fridge and TV. Overall could do with a little sprucing up, especially the floors and decks, but didn't really bother us. They looked like they were renovating some of the villas so it's a WIP. No traffic noise from our villa, but I can see how it would be potentially a problem for rooms at the front near the road, as it is the main road around the island. Staff If you are looking for cruise ship faux friendliness asking about your life history, then this is not for you. We found the staff to be helpful and friendly, a little reserved which is the Thai way, but always a smile or greeting when we passed by or needed help. Google translate helped, because although they speak english, I don't think they always understood what we were asking. Food We had breakfast, lunch and dinner included in our package. Breakfast - good selection of western, thai and european choices, hot foods changing each morning. Egg station for omelettes, eggs benny, etc. Lunch and dinner - we found the Thai side of the set menu to be better than the western food (fish and chips best choice from that side). If I stayed again, I wouldn't opt for the prepaid lunch and dinner, as the menu was a bit limited, and I'm sure there were other choices we would have enjoyed. There are also several restaurants along the Chaweng Noi beachfront that you could walk up to for lunch or dinner. Activities Chaweng Noi beach was clean and not too crowded, ocean a delightful temperature for a dip each day. Easy access from the restaurant area. Massages - brilliant Thai massages helped my office-induced aches and pains. You can book 2 hours ahead and it was easy to get a timeslot. Afternoon tea - included in our package, had savoury (prawn cocktail, chicken skewer, melons), western (muffin, custard tart, croissant) and Thai sweets. Great Easter Sunday treat for us. Cooking class - this was fun and delicious. Try and do it for lunchtime. Overall, this is a 4 star experience, as it lacks the finesse of a 5 star resort, but it's still a very pleasant place to stay.