Lovely hotel with lovely staff, we stayed in one of the secret chapter villas which is hidden away behind a secret wall, we had a few issues with ants and the cleanliness of our villa bought this up with the general manager (Chutima) who came to us during breakfast this seemed to be ignored and nothing was done about it, spoke to reception to speak to Chutima the following day and was told she doesn’t work weekends so our issues were totally forgot about however we spoke to second to next general manager on reception and she made the changes and assured everything will be fixed before we come back from our tour. Once we had returned from our day tour we were told we had been upgraded to another room - the editor which was another hidden villa behind a secret wall. This was much better, a lot cleaner. The breakfast was amazing, you can choose from three dishes and it’s served in the page restaurant and you can eat inside or outside by the beach. The chapter villas and the editor villa are hidden away which ensure total privacy, and both have their own pools and jacuzzi so you can swim at your own pleasure and there is a Bluetooth speaker so you sing to tune as you swim. Both villa have a pantry, dining area , sitting room, a large daybed with a tv your can turn 180°, large bathroom with two basins and dressing area and a spacious bedroom with a 11-foot bed. Top quality tea and coffees and 6 different snacks are provided daily during house keeping and a dessert is delivery every evening between 7-8pm. We ordered room service from the page restaurant and I can not fault the quality of the food. Outside of the villas, the hotels can do with some TLC, just general maintenance and the hotel will look as good as the photos on their website, they have a little bar area outside by the main pool which personally if they looked after and bought it back to life it would actually do a lot of the hotel. The staff are amazing and very helpful, from the time you call them to them arriving is close to a 2 to 3 mins. Very impressed. The location is great, just 5 minutes walk to Central mall and nightlife places if you want to, but also far enough from the nightlife to be peaceful.