Nice location, we had a poolside suite/bungalow, the room was large and quite nice although a little dated. The breakfast staff were friendly, however after check in the lobby staff didn’t want to know you. They hide on their phones behind a Perspex cluttered screen, very poor wifi did not allow streaming on the in room tv. This was raised on 5 occasions with lobby staff and was told “Yes, we fix” or “yes, we send technician now” repeatedly returned to our room and waited and nothing happened. Gave up after day 2, and was then ignored by staff from then on. Booked and paid for 5 and due to flight reschedule could only stay for 4, asked but any discount refused. Pool bar beer and cocktails are dearer than we saw anywhere else we have stayed. Lots of rules for guests, states no outside visitors in room, asked if we could could have friends staying nearby visit us our room and was told no. Then see Russian guys escorting bar girls off the premises at breakfast ! Used spa for 20 mins above pool and then they turn it off when your in it, when asked to Turn it back on told “6.00 pm finish ?” For no apparent reason other than it’s a rule.