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The Westin Cozumel

Cozumel, Mexico
5 out of 5
Approx hotel star rating
Based on 1474 reviews

Official Description

The 4-star The Westin Cozumel offers comfort and convenience whether you're on business or holiday in Cozumel. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at The Westin Cozumel. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Cozumel has to offer are three great reasons you should stay at The Westin Cozumel.

Amenities

  • Diving
  • Fitness
  • Putting green
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club

Room Prices & Availability

Rooms

1 / 2

Room Classic Two Queen Beds With Balcony

Bedroom : Queen-size bed 150-154 width (2 units) or Rollaways on demand (1 unit)

Facilities

  • Balcony
  • Slippers
  • Bathrobes
  • Disability-friendly bathroom
  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 2

Room Classic Ocean View King Bed

Bedroom : Rollaways on demand (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 38
  • Slippers
  • Bathrobes
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 2

Room Classic King Bed With Balcony

Bedroom : King-size bed 150-183 width (1 unit) or Rollaways on demand (1 unit)

Facilities

  • Room size (sqm) : 42
  • Slippers
  • Bathrobes
  • Balcony
  • Disability-friendly bathroom
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
* Some services shall be paid at the establishment
+ More

Double Classic King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Ocean View King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Studio Ocean Front King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Economy

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Guest Room

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Ocean View One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Economy

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Sea View One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Quadruple Classic Two Queen Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Classic Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Classic

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Classic

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Twin Classic Two Queen Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Classic

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite King Size Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Studio Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Twin Classic Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Classic Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Classic With Balcony

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Classic Queen Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View Two Queen Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 152
  • Number of floors (main building) : 15
  • Disability-friendly rooms : 4

The Westin Cozumel is booked in hotel categories: Business hotels, Hotels with spa and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Small pets allowed (under 5 kg)* 55 USD Per unit/stay
  • Large pets allowed (over 5 kg)* 55 USD Per unit/stay
  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 11:00:00
  • Late Check-out*
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Valet parking*
  • Room service*
  • Laundry service*
  • Medical service*
  • Bicycle hire service
  • Day-care centre
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Dining area : 2
  • Clothes dryer
  • Private beach area : 1
  • Towels and bed linen

Activities

  • Diving*
  • Fitness
  • Putting green*
  • Golf practice facility*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre from 09:00:00 to 18:00:00

Business

  • Conference room : 2
  • Meeting room : 1
  • Projector*
  • Printer*
  • Photocopier*
  • Business centre*
  • Audio-visual equipment rental
  • Fax*

Restaurant service

  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Rooftop bar : 1

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground*
  • Kids’ club
  • TV lounge
  • Outdoor Rooftop Swimming Pool : 1
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Alarm clock
  • Mini fridge
  • Tea and coffee making facilities
  • Ironing set
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Wheelchair-accessible
  • Wake-up service
  • Turndown service
  • Desk
  • Smoke detector
  • Housekeeping

Meals

  • Breakfast
  • Breakfast buffet
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • All inclusive
  • All inclusive with alcoholic drinks own brands from 09:00:00 to 23:00:00
  • All inclusive with alcoholic drinks top brands from 09:00:00 to 23:00:00
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

1474 reviews

Traveller rating

Excellent
1083
Very good
167
Average
76
Poor
62
Terrible
86

Rating summary

Location4.7
Sleep Quality4.6
Rooms4.6
Service4.5
Value4.4
Cleanliness4.7

Recent Tripadvisor reviews

I5754HRcameronm

 

Incredible anniversary trip

30 Jun 2025
My wife and I had a great time at the Westin. Everything about our hotel and our stay was perfect. Everyone was so friendly and caring, and they would take the time to make sure we had everything we needed. Great snorkeling access to beautiful sea life right on the shore of the beach with lots of coral and schools of fish. We also wanted to recognize Alexander, Efren, and Manuel for always going above and beyond. They took care of us each day by the beach and pool. The three of them were all very friendly, personable, and made our time there even better. We can’t wait to come back!

Christinajones71

 

Amazing hotel , facilities were great , really friendly , great location. The food was really fresh and tasted great .

30 Jun 2025
Really lovely hotel , facilities . Everyone was so friendly and really made you feel at home. I would definately visit again . Both pools were really nice . The beach and the cove were really nice to swim off . We really enjoyed the fresh food at all the meals .

741deidret

 

Ask For Martin!

30 Jun 2025
Breakfast buffet was fantastic. We had the pleasure of meeting Martin who greeted us each morning with outstanding service, friendly conversation and a warm welcome.

mikegY3421OD

 

Excellent experience

30 Jun 2025
Wonderful, friendly staff, great atmosphere and beautiful scenery. This hotel and restaurant are highly recommended. We would come back in a heartbeat. The fruit was super fresh and the green juice was delicious. What a sweet time we had here playing in the water, using the complimentary mask and snorkel, renting paddle boards, and laying in the sun.

Tripadvisor Overview

The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen.

More Hotel Information

To take into account

  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return