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The Westin Lagunamar Ocean Resort and Villas

Cancun, Mexico
5 out of 5
Approx hotel star rating
Based on 7933 reviews

1 / 80

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Official Description

Perfectly positioned for access to beautiful beaches, waterfront restaurants, shopping malls, golf courses, and some of Mexico's best underwater diving sites, Cancun is a modern paradise-a place for adventures into the past and present. Must be 18 years of age to check-in. Este resort captivador esta localizado entre ruinas Mayas y playas de arenas blancas. Si deseas la tranquila elegancia del spa, las aguas cristalinas del Caribe o ir de compra en el centro comercial La Isla, vas a encontrar tu pasion en el Westin Lagunamar Ocan Resort Todas las villas estan completamente equipadas con cocineta en los Studios y cocina completa en el 1-Bedroom. Contamos con una alberca gigante con tobogan. Todas las villas tienen vista al mar

Amenities

  • Fitness
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Putting green
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • WaterSlides

Room Prices & Availability

Rooms

Studio Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa Ocean View King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa Ocean View Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa Sea View One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Ocean Front With Balcony

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa Ocean Front King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Studio Ocean View Queen Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa With Balcony

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Studio Sea Front

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa Ocean View One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa Sea View King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Studio Sea View With Balcony

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Villa Sea View With Balcony

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2006
  • Total number of rooms : 592
  • Number of floors (main building) : 8
  • Studios : 296
  • Villas : 296

The Westin Lagunamar Ocean Resort and Villas is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Fitness
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Putting green
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • WaterSlides

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 16:00:00
  • Check-out hour from 10:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Toaster
  • Oven
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ

Activities

  • Fitness
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Putting green

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments*
  • Spa centre*

Business

  • Conference room
  • Meeting room
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 4
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • TV lounge
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Hi-fi
  • CD player
  • DVD player
  • Alarm clock
  • Kitchen
  • Kitchenette
  • Kitchen utensils, plates & cups
  • Fridge
  • Mini fridge
  • Cooker
  • Microwave
  • Tea and coffee making facilities
  • Dishwasher
  • Washing machine
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Fan
  • Individually adjustable heating
  • Safe
  • Balcony
  • Terrace
  • Wheelchair-accessible
  • Wake-up service
  • Smoke detector
  • Housekeeping

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

7933 reviews

Traveller rating

Excellent
5556
Very good
1566
Average
446
Poor
188
Terrible
177

Rating summary

Location4.9
Sleep Quality4.6
Rooms4.7
Service4.5
Value4.4
Cleanliness4.7

Recent Tripadvisor reviews

tarekeH7269YH

 

Nice Resort :)

30 Jun 2025
Room was extremely clean and organized, I have never met such a lovely staff, they were very kind and patient. Would definitely come again!

Discover09806594753

 

Great beach memories

30 Jun 2025
Huge shout out to our concierge, Gerardo Chapa. He went out of his way to set up reservations with special requests for birthday celebration along with a smile. Very attentive staff at Westin. Have been there a few times and will continue to return.

555Meld

 

Unwelcoming Treatment

30 Jun 2025
We have stayed at this property multiple times in the past and have always had positive experiences but this time was different . Upon arrival, one of the bell boys treated us in a dismissive and unwelcoming manner. He made us feel as if we didn’t belong, almost as though we were outsiders or foreigners. Most concerning was that he refused to assist us with our luggage, which is basic courtesy and part of the hospitality. Additionally, I requested a higher floor room at the front desk, I was told that it was only available to Bonvoy members. I want to clarify that I am, in fact, a Bonvoy member. I felt dismissed and not properly acknowledged as a returning guest and loyal customer. I truly value this hotel and the comfort it has provided in the past, but this experience fell short of the level of service I’ve come to expect.

hleiding

 

Excellent stay for our family w/ 3 teens!

30 Jun 2025
Excellent vacation! Was the perfect place to stay with our 3 teens. Plenty of room for us all. Prices were reasonable. Washer/dryer and kitchen was a huge bonus. Property was very clean with great customer service. The buffet at Oceano was delicious and pool/beachside food convenient and yummy. Loved being able to walk across the street to the shops. Ordered groceries via Uber Eats and took a Uber to the Xcaret Ferry for a day at Isla Mujeras. Beach is rough for swimming but still nice. Pools are excellent. Spa services wonderful. We would totally come back!

WdWoKw

 

Can’t wait to go back!!

31 May 2025
Our first visit to Cancun. We booked the Westin Lagunamar for a last minute vacation, since we had a timeshare week expiring on II and didn’t want to lose it. We’re so glad we chose this resort! It’s a hidden Non-All-Inclusive gem in the land of All- Inclusive's. We had a one-bedroom corner suite. It was tastefully decorated, comfortable and spotlessly clean. There are 3 restaurants on site. You can eat in, order by the pool or deliver to your suite. It was windy so the ocean was too choppy for us to swim. We enjoyed daily walks along the beach with very little seaweed because the area is cleaned regularly. The beach is patrolled by the local police and we weren’t approached by any pesky venders. There’s a beautiful open mall directly across the road with every designer store you can name. A variety of restaurants within a short walk, as well as a grocery/ liquor store a 10 min walk from the hotel. We felt safe walking in the area, there was always other couples and families walking when we were out (our latest walk back to the hotel was at 11:30pm). We also took the buses that run up and down the strip. If you’re not into the typical, AI resort with hotel size rooms, this is the place to stay. Even the Studio suites are at least twice the size of a hotel room, and can accommodate 4 with the sofa bed. I could go on and on about this resort! Highly recommend!

Tripadvisor Overview

Stay well at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Our family-friendly resort on the beach boasts spacious villas with a fully-equipped kitchen, pools, a spa, a gym, delicious dining, and kid's activities, like mini golf.

More Hotel Information

To take into account

  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return