We have never experienced end-to-end service like this before with any holiday or resort, so Marriot we love your ethos of if you look after your staff they will look after your customers! Thank you. Some of our key highlights. - The service on arrival at the airport was undertaken with care and diligence, we felt very looked after. The arrivals lounge had all the amenities we expected, including the ability to take a shower - The Sea plan transfer again was great, with small attention to detail, such as providing earplugs for the noise - On Arrival at the resort, the moment we stepped off the plane we were greeted with smiles, and genuine interest in us as a family. Loved the dhol players and the refreshing ice tea. Thank you to Zainy - The room and the facilities, just wow. Nothing looked tired, everything was well maintained and gosh, what intelligent toilets :) The Cleaners for our room again respected our privacy when required but were always on hand to provide anything we needed, and a cleaning schedule that suited us. Thank you to the cleaning staff - The restaurant and hospitality team cannot begin to express the warmth we felt from each and every member of the staff at the restaurants we attended. I wish I could remember everyone's name, but thank you for remembering our preferences with drinks, mojitos, and small things like we wanted our wine extra chilled. A huge appreciation to all the chefs. Every cuisine we had was delicious, whether eggs in the morning, lunchtime salad, or evening meals. The Indian curries and the pizza were fantastic! With Hawkers i don’t think ive ever seen my husband in heaven with the beef rendang, and again, the meal on the beach on our last evening was evening was so special. Again food was exceptional - The hiring of the snorkelling gear as part of the resort was a huge advantage too - The sports facilities were some of the best. we went to the gym 6 out of our 7 days, always with amazing support from Santosh the team. The Tennis coaching, the fitness training and the yoga session again all exceptional. A big thank you to both members of the Leisure facilities - Finally, a huge thank you to the management team - Zainy for organising a surprise 16th Birthday decoration and dhol players - Rohit for organising for us to see the back of the office with the Chief Engineer, Ananth - what an amazing experience to see how water filtration works with enough of a backup for 5 days, also the significant contributions of the solar panels. Very inspired by the dedication to ensure the coral and reefs are fully protected. - Nithil Baskar for showing us so much care and attention, it didn’t matter where we were or what time it was, he always stopped to have a chat with us. Enough care to also meet us on our last day and just before departure. - Also, the departures team, the sign saying ‘We will miss you’ as we set off on our boat for the seaplane - The service didn’t just stop at the resort again, we had care and attention for each of the airport team, helping us with our transfer and luggage all the way part security and steps away from the Leela lounge. Just wow.