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2
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0
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Thompson Playa Del Carmen Adults Only

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 2431 reviews

Official Description

Enjoy the energy of Riviera Maya's most vibrant spot from our iconic rooftop in the heart of Playa del Carmen's Quinta Avenida. An adults-only 92 rooms urban resort perfect for adventurous couple's weekends, unforgettable bachelor/bachelorette parties or small group gatherings, Thompson Playa del Carmen Main House combines mid-century design, exceptional cuisine and modern amenities in a refined boutique hotel experience. Whether you are looking to explore the destination or lounge around taking in the panoramic views from the lively rooftop and infinity pool stretching an entire city block, discover the best of Playa del Carmen here. Must be 21 years of age to check-in. The hotel is 100% non-smoking. A $250 cleaning fee will be charged to any guest who violates the smoking policy. (Fee subject to change)

Amenities

  • Fitness
  • Massage
  • Pool
  • Sun loungers
  • Parasols
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Laundry
  • Medical service
  • Safe
  • Lift
  • Terrace
  • Gym
  • Luggage room
  • Clothes dryer

Room Prices & Availability

Rooms

Room 1 Queen Bed

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 35
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room 1 Queen Bed

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Living room
  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room 1 King Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 50
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Thompson Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 78
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 47
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room 1 King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 43
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Junior Suite With Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 102
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite City View Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 79
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Grand

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 78
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room 2 Queen Beds Balcony

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 51
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room 1 King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 43
  • Bathrobes
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room 1 King Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room
  • Room size (sqm) : 50
  • Number of bedrooms : 1
  • Bathrobes
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Superior

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Two Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Room size (sqm) : 51
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Superior With Views

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Quadruple Two Queen Beds

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Deluxe King Bed

Bedroom : Double bed 131-150 width (1 unit) or King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Wake-up service
  • Number of bedrooms : 1
  • Room size (sqm) : 48
  • Housekeeping
  • Cot on demand
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
* Some services shall be paid at the establishment
+ More

Double Queen Size Bed

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Junior Suite With Balcony

Bedroom : King-size bed 150-183 width (1 unit) or Rollaways on demand (1 unit)

Facilities

  • Desk
  • Bathrobes
  • Living room : 1
  • Room size (sqm) : 105
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2015
  • Total number of rooms : 92
  • Number of floors (main building) : 4
  • Twin rooms : 104
  • Double rooms : 15
  • Suites : 34

Thompson Playa Del Carmen Adults Only is booked in hotel categories: Business hotels, Beach hotels and Only adults.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park* 30 USD Per unit/night
  • Key Collection from 15:00:00 to 00:00:00
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Wi-fi*
  • Local and international calls
  • Transfer service*
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service
  • Medical service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe*
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Bikes available : 2
  • Towels and bed linen

Activities

  • Fitness

Health and beauty

  • Massage*

Business

  • Conference room
  • Meeting room : 2
  • Business centre*
  • Audio-visual equipment rental

Restaurant service

  • Café
  • Bar
  • Restaurant : 3
  • Poolside snack bar
  • Swim-up bar
  • Breakfast room

Entertainment

  • Outdoor freshwater pool : 1
  • Sun loungers
  • Parasols
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Minibar
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Balcony
  • Wheelchair-accessible

Meals

  • Breakfast from 07:00:00 to 12:00:00
  • Continental breakfast from 07:00:00 to 12:00:00
  • Breakfast a la carte*
  • À la carte lunch
  • Brunch
  • À la carte dinner
  • Breakfast and dinner*
  • Breakfast and lunch*
  • Vegetarian meal

Tripadvisor Reviews

Tripadvisor traveller rating

2431 reviews

Traveller rating

Excellent
1914
Very good
220
Average
110
Poor
78
Terrible
109

Rating summary

Location4.7
Sleep Quality4.3
Rooms4.6
Service4.5
Value4.2
Cleanliness4.7

Recent Tripadvisor reviews

jenniferhN465FM

 

Relaxation without pressure

31 Mar 2026
John gave excellent service at the beach house while I was enjoying the beach and sun. Gave excellent service and checked on me throughout the day to ensure I was happy and had a glass full of margarita at all times. He’s definitely a great asset to the hotel.

Tripadvisor Overview

At Hyatt Centric Playa del Carmen, you're in the heart of everything. Whether you're drawn to the stunning ocean views at Beach House or the vibrant streets of Downtown House, we have the perfect spot for your adventure. Both buildings are family- and pet-friendly, offering a great stay for everyone. Both locations are ideal for exploring, surrounded by boutique shops, restaurants, bars, and nightclubs, and just a short car ride from cenotes, natural reserves, adventure parks, and Mayan sites. Beach House offers 27 rooms and suites oceanfront, with a restaurant & bar, ocean-view pool, pool cabanas, and beach service. Just steps from 5th Avenue and a short walk to Downtown House. Downtown House, with 92 rooms and suites, is next to Playa’s famous 5th Avenue. Enjoy the largest rooftop in Playa, infinity pools, a swim-up bar, two restaurants, and special events with DJs and vibrant Latin Nights. Discover it all at Hyatt Centric Playa del Carmen!

More Hotel Information

To take into account

  • Only Adults
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 21

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return