Wow! We have had 10 days at this hotel and cannot fault anything at all. It’s spotlessly clean everywhere and the facilities are superb The heated pool is just lovely with plenty of sunbeds and parasols. The large hotel gardens are beautifully maintained and we enjoyed a guided tour of these. We stayed on a half board basis and both breakfast and dinner were plentiful and tasty. It’s a steep walk downhill into the centre but taxis back are cheap. The hotel is located in very peaceful surroundings and the hotel is relaxing and quiet. Don‘t expect loud or lively entertainment The staff are really friendly, helpful and professional. Fresh flowers in the bathroom, beautiful views from our Teide facing room/balcony to enjoy. Really sad to go home and certainly hope to return as many of the guests seem to have been coming for years. We are not surprised!