We stayed 1st December until 15th December 2025. On first impression you think, wow what a grand hotel complex, impressive entrance and lots of people busily going about their day. We booked in with ease and were directed to our rooms (not shown) The bellboy bought our suitcases up about ten mins later. We had a side sea view room with a double bed. Well the bed was a small double (or maybe just because we're used to king size) but the duvet was not big enough for the bed or two people (lucky it was hot, so we didn't really use it) The air con was only available for the first few days we were there before they switched it off, so we had to sleep with the balcony door open. Upon entering the room, I thought it was a bit small but at first glance it was clean and tidy. Kettle and mini bar (no snacks as advertised) powdered milk and cheap coffee. Even premier inns, you get the little cartons of UHT milk. I found there were plenty of drawers and wardrobe space for our personal needs. The bed (even though I think it is small for a double) is very comfy. One point I would make is, the waste bins could do with being a bit bigger, in my opinion. The water pressure in the walk in shower was really good but I think it overwhelmed the tray as after I had showered the water was everywhere (the shower glass panel was leaking as well). The cleaners came in each day and left clean towels, new toilet roll and made the bed and emptied the bins. The room could do with some updating and maintenance. The restaurant was kept clean and there were different sections to eat in with different themed decor. There was an over 16 area and a kids dinning area too with cartoons playing and things to keep them entertained. The food was lovely but unfortunately it was the same every day so it got a bit boring. The first week we were here, there was a big conference on and lots of business men were stopping at the hotel which made the normal guests get forgotten about with service for drinks in the bars. My other half had to keep going to the bar himself for our drinks. It is good that the sports bar is free, the ten pin bowling, mini arcade, pool, billiards and playstation room are all free to use (you just need to book a time slot). In my opinion, the winter concept of entertainment is not what it should be, quiz nights were a disaster, bingo took a long time and when the Live music is on, it's just different people singing the same songs (they are good, don't get me wrong)! I think the use of "winter concept" is just an excuse to cut costs in the quieter months, I understand that, but people will not come back if there is nothing to do. There was no entertainment team (that I knew of) and the outdoor entertainment i.e volleyball, football etc, didn't happen. All the swimming pools were full of litter and algae (apart from the one heated one). The vitamin bar, you would expect there to be smoothies and juice (which is advertised) however this was not the case when we went in there, we were offered orange juice and that was it. I cannot comment on the spa, Turkish bath or gym as we didn't use them. All in all I'm not a bad holiday/hotel, there could are just things they can do to make it better. Of course, this is just my opinion.