On September 26, 2025, at 9:45 AM, during breakfast at the restaurant terrace of the Transatlantik Hotel & Spa, the ceiling collapsed. The restaurant was crowded with guests. The ceiling fell directly onto our table — only by sheer luck we managed to stand up in time and avoided injuries. After the incident, the hotel administration behaved extremely unprofessionally: we were offered “compensation” in the form of a massage or a two-hour late check-out; however, the general manager stated that there would be no compensation and rudely said: “If you think it’s unsafe — go to another hotel.” the remaining part of the ceiling still has visible cracks, creating a risk of another collapse. We are shocked that the hotel is hiding this serious incident and misleading its guests. This hotel is unsafe, and we do not recommend it for staying.