Tulum Vida Silvestre Cabaa As Eco Friendly

I wouldn’t return to Vida Silvestre. The air conditioner couldn’t balance the temperature—downstairs was unbearably hot, while upstairs was freezing. There was constant noise from the bathroom, and basic amenities like a TV were missing. It was so bad that my family and I left after the first night. When I explained why I could no longer stay, I was simply told it was non-refundable. For the price of staying here, you’d think there would be a way to access the beach across the street, but there wasn’t. Beware of the refund policy—this experience was disappointing.

You don’t get what you pay for at Vida Silvestre. Good idea but poor execution. Noisy neighbor, terrible water quality, unclean, just to name a few of the problems. We were attracted to this property by its solar energy and other ecological appeals. Booked three nights though Booking.com and specifically requested quiet room away from loud music. Unfortunately it was impossible to stay beyond the first night due to noise. When we first arrived, we noticed there was a construction site next to apartment #1 which we were assigned. We did not want to make a fuss and hope it’ll quiet down. Went out for dinner and came back noticing a constant loud humming from maybe a generator. The humming was so powerful and felt like it was right behind the bedroom. Again we tried to be cool about it and planned to wait it out. By 11pm we realized it was not going to go away, texted the manager on WhatsApp. No response, no one on site to help us. Ended up the noise went on all night. The next morning, tired and frustrated from lack of sleep, we requested to shorten the stay and get a refund for the remaining two nights. Manager claimed we were the first guest to complain about noise, which is not true as plenty other reviews said the same thing. The management obviously knows about the problem all along with neighbor’s generator. They could have put us in other apartment away from it, especially we requested a quiet room in the booking note. We felt trapped and mistreated. Additionally the hot water was iffy, and came out a little red in color. Water dispenser and switches are not clean. Overall I strongly advise fellow travelers to stay away!

Vida Silvestre Tulum I do not recommend this place Very high price for what you get Very low quality of the villa Problem with towels and hot water Many animals inside the house Very noisy from the street Host Augustina very unpleasant person Joanna

The house was exactly like the photos and in a jungleish setting. The house is partially thatched with nothing but screens for the downstairs portion. We stayed in mid February which the temperatures are not that bad yet in Tulum, but I would consider somewhere else in the summer months, this place would be unbearably hot without AC. The Tulum beach road has tons of foodie options available and we tried to hit as many of them as we could. The only complaint I have of the area, not the house is the trash along the road as well as he old broken down hotels that used to be....