Ubud Nyuh Bali Resort & Spa

The resort is getting tired and in need of some updates. There are great reviews for this accommodation but we felt it didn’t live up to expectations. Whilst we appreciate we had come from a spectacular five star hotel (AYANA Komodo) we were hoping for more. The villa was dark and needed some updating. Some random design features. Door to toilet made it awkward to get in. The cupboard for clothing had sliding doors which were heavy and got stuck. Random recliner chair beside bed just got in the way. We needed somewhere to put our luggage. The outdoor kitchen was basic and none of the glassware/crockery matched. Minimal. We were given welcome coconuts to drink. They were not collected from the fridge all week. We left them in the fridge for hygiene purposes but it was clear they had been drunk. The pool was highly chlorinated which made it not enjoyable to swim. The security locker did not work. We reported this directly to a staff member who said he would ensure it was fixed but it wasn’t. Basin wouldn’t drain at one point and took reporting twice to address it. Breakfast was limited and items ran out without being restocked with an hour left of service. I feel it’s being run on a very tight budget. Staff ok but not efficient or engaged that much with guests. Limited English. Our omelette order was often wrong. Display vegetables(random) in the breakfast fridge were starting to soil. Limited selection for breakfast buffet and a la carte options not inviting. Sadly it was not worth what we paid.

Right from the moment we arrived, we felt truly welcomed – not just like guests, but like we were coming home to a peaceful and caring place. The resort is tucked away in a quiet, green setting, and everything is beautifully designed with so much attention to detail. Our villa was spotlessly clean, cozy, and felt like a little sanctuary. But what really made our stay so special was the amazing team. Everyone – from the reception to the restaurant and housekeeping – was incredibly kind, thoughtful, and genuinely warm. It’s rare to feel so looked after. We especially appreciated the small touches – the friendly greetings, helpful tips for what to do nearby, and just the way the staff noticed what we needed before we even asked. It never felt like "service" – it felt like care. Breakfast every morning was fresh and delicious, always served with a smile. It was the perfect start to each day. We left with full hearts, grateful for all the beautiful moments.

Great start to our first time in Bali. Very friendly and attentive staff. We booked a private villa with pool and it impressed my wife and I. We even had the opportunity to have floating breakfast at pool plus a nice surprise treat for our wedding anniversary. The villa is very spacious, clean and very comfortable. Hot tub and outdoor rain shower are other nice features at this villa. The restaurant at the resort also serve up some delicious local dishes. Great overall experience. Would return to this resort and definitely would recommend to other.