Ulu Segara Luxury Suites & Villas

We stayed at Ulu Segara for 5D4N during our visit to Bali in Mar-Apr,2025. It's huge property and beautifully located by the ocean. However, the management doesn't seem very good or at least "Bali standard." Huge rooms and bathrooms but barely any decoration or rather average interiors. Most places within the hotel have blank, bare kinds of spots, which look kind of awkward. When we checked in, there's no "welcome" feeling and it seemed the front desk person was more interested in wrapping up her day than the check in or answer a few questions we had regarding the resort & services. The resort description is also misleading as it doesn't exactly have direct beach access. The path to the beach is via their bar in the backyard, and it's super steep steps down the beach, which is very dangerous. We somehow managed to go down the steps. However, the beach down there is not at all worth the effort! It was dirty and mostly occupied by resort staff or nearby locals as their smoking/drinking spot. It felt very unsafe, so we came back without going further down to the beach. The staff is good and dutiful, however, they seem to lack good training. A lot of times, they're busy talking/chatting among themselves while the guests were waiting to be attended either at the restaurant or in common areas. The restaurant has very limited choices for vegetarians. The breakfast menu also had limited options for vegetarians. During our stay, I had breakfast only 1 day as there were no options for me being vegetarian, so I chose to stay back in the room and have an early lunch instead. It's not recommended unless you're really out of options in this price range. Ulu Segara is very close to some of the best resorts in Bali, and it's disappointing to see they're not even close to their neighbours when it comes to hospitality, guest services, and maintaining the beauty of the property.

The rooms are large and lots of space, but the hotel looks a bit worn out. The ensuite marbles are not in the best condition. The staff are helpful, but the location is a bit off the main roads, so you always need a vehicle to get anywhere. The Bali collection shuttle service that is run by Bali collection comes to this hotel quite full, so if you have a big crowd, it's better to get a taxi or grab. The pool is awesome and the range for the breakfast is pretty good too.

3 weeks at Ulu Segara what just what we needed & wanted. Having been to Bali many times we wanted somewhere off the beaten track, small number of suites & villas, stunning pool & awesome food & cocktails. This package delivered & more. The staff were so friendly & welcoming & after 3 weeks we were sad to leave. The buffet breakfast was great - with made to order coffee &tea plus eggs cooked fresh & delivered to your table. The mixed omelettes were delicious & I asked for poached eggs or French toast / maple syrup on some days. We ate late (7-10 breakfast) & used our LE vouchers for dinner - cocktails & then a two course dinner - either entree & main or main & dessert. The creme brulee was delicious. Margaritas were our cocktails of choice but quite a few more to choose from. Our suite was cleaned to a high standard each day & at the same time. Pool was fabulous & the women at Swari Spa & Massage gave fabulous treatments - included in our package. Highly recommended.

The staff off the hotel is amazing, everyone is really kind, nice and helpful. Because it’s a bit hilly you can ask a buggy for transportation on the resort. The view on the ocean from the room is great, all you see is sea. The rooms are very big, it’s not new anymore but still good quality.