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Ventus Ha´ At Marina El Cid Spa & Beach Resort

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 959 reviews

1 / 38

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Official Description

With a stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This 4-star hotel is 12.1 mi (19.5 km) from Costa Occidental de Isla Mujeres National Park and 13.7 mi (22 km) from Maroma Beach. Relax at the full-service spa, where you can enjoy massages and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include concierge services, a hair salon, and wedding services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite. This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Make yourself at home in one of the 150 air-conditioned rooms featuring free minibar items and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water and irons/ironing boards, and housekeeping is provided daily.

Amenities

  • Aqua fit
  • Fitness
  • Golf
  • Tennis
  • Golf practice facility
  • Sauna
  • Turkish bath (hamam)
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Kids’ club
  • TV lounge
  • Pub
  • Wheelchair-accessible
  • Car park
  • Wi-fi

Room Prices & Availability

Rooms

1 / 2

Family Room Standard

Bedroom : Queen-size bed 150-154 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 53
  • Wi-fi* 10 USD Per unit/night
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Standard

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 53
  • Wi-fi* 10 USD Per unit/night
* Some services shall be paid at the establishment
+ More
1 / 2

Family Room Platinum

Bedroom : Queen-size bed 150-154 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 53
  • Wi-fi* 10 USD Per unit/night
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Platinum

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 53
  • Wi-fi* 10 USD Per unit/night
* Some services shall be paid at the establishment
+ More

Family Room Two Double Beds

Facilities

  • Room size (sqm) : 53
  • Wi-fi* 10 USD Per unit/night
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2021
  • Total number of rooms : 150
  • Number of floors (main building) : 5

Ventus Ha´ At Marina El Cid Spa & Beach Resort is booked in hotel categories: Hotels with spa and Sport hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Fitness
  • Golf
  • Tennis
  • Golf practice facility
  • Sauna
  • Turkish bath (hamam)
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Kids’ club
  • TV lounge
  • Pub
  • Wheelchair-accessible
  • Car park
  • Wi-fi

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wi-fi* 15 USD Per unit/night
  • Local and international calls*
  • Car hire*
  • Transfer service*
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Medical service*
  • Bicycle hire service
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Bikes available

Activities

  • Aqua fit
  • Fitness
  • Golf*
  • Tennis
  • Golf practice facility*

Health and beauty

  • Sauna*
  • Turkish bath (hamam)
  • Spa treatments*
  • Hairdressing salon
  • Spa centre*

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 2
  • Children’s swimming area : 1
  • Kids’ club
  • TV lounge
  • Pub
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi* 10 USD Per unit/night

Meals

  • Breakfast
  • Breakfast buffet
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive

Tripadvisor Reviews

Tripadvisor traveller rating

959 reviews

Traveller rating

Excellent
726
Very good
106
Average
72
Poor
30
Terrible
25

Rating summary

Sleep Quality4.6
Location4.5
Rooms4.7
Service4.7
Value4.5
Cleanliness4.8

Recent Tripadvisor reviews

frankdE9849PW

Coquitlam, British Columbia

Great resort for food and service but.

31 Jul 2025
Great resort food was awesome best I’ve had at a resort. The beach is small eroded and because of the baffles for the seaweed traps a lot of brown dirty water, if your an ocean person and want the beach this is not the spot. If you stay in the pool then I highly recommend it. Staff were all great but don’t be cheap and tip generously and your service will be even better. Lots of Americans go here and locals, a lot of family’s with kids. If you don’t want that go to an adults only. We will probably not go back because we prefer adults only and want a great beach but not for those two items we would go back in a heartbeat.

veronicaaM7618ND

 

A summer to remember !

31 Jul 2025
I went this summer to Ha and I had the best experience! The service was so warming and helpful all the time. The Aakat restaurant was phenomenal, so delicious and authentic. As a family trip, was perfect because the youngest ones had a space for them full with activities and for us the grown ups we were able to relax. Already looking forward to come back !

pportelamd

Chicago, Illinois

Unless you are platinum, you will get very little service.

31 Aug 2025
The staff do not care. No one knows where anything is. I’m at a breakfast buffet as we speak where I was given 3 seats for 4 people and told to “squeeze in”. We asked for reservations at the nice restaurants and they have nothing till we leave yet last night the ones in our hotel were empty. I had an upgrade for the room and they told me it was $150 extra. And to top it all off it smells like sewage in all common areas. Seriously I would have picked a different location if I had known.

nicksP348KS

 

Riviera Maya must stay resort

30 Jun 2025
Are trip was excellent from beginning to end. The resort has something for everyone and for every age. Shout out to our butler Gonzo and our favorite waiter Diego! Both of these individuals go above and beyond to make your stay special.

Z8634AWnaomis

 

Amazing service by Gonzo and Roger

31 Aug 2025
Gonzo and Roger were the absolute highlight of our stay! Their service was truly exceptional—they went above and beyond to ensure every detail was perfect, from anticipating our needs to checking in with us throughout the day. Both were incredibly friendly, professional, and attentive, making us feel genuinely cared for and completely relaxed. Thanks to them, our trip felt effortless and luxurious from start to finish.
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return