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Viceroy Riviera Maya

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 2110 reviews

Official Description

Viceroy Riviera Maya Resort and Spa in Riviera Maya is ideally located 7 miles/10 kilometers North of Playa Del Carmen and 40 miles/60 kilometers South of Cancun Featuring 7 miles of white sand beach. Private transportation available to and from the Cancun International Airport.Hidden in a small village of Playa Xcalacoco just outside Playa del Carmen along the pearlescent sands of the Riviera Maya Viceroy Riviera Maya is a seaside refuge extending deep into the primitive Mayan tropical forest The 41-villa property and its stunning spa present the epitome of Mayan Riviera beach unpretentious luxury exuding the ambience of an exclusive private Playa del Carmen villa or opulent residential compound Temazcal -a beach-side Mayan-style sauna- incorporates massage- chants and prayers to cleanse holistically the body- spirit and mind - a Tropical Butler delivers iced face towels poolside - bed linens are changed several times a day - and a Dine Anywhere Anytime policy invites guests to feel perfectly at home in these luxury Playa del Carmen villas dining or imbibing poolside on the beach or even aboard the resort charter boat

Amenities

  • Diving
  • Fitness
  • Cycling / mountain biking
  • Billiards
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Wheelchair-accessible
  • Car park

Room Prices & Availability

Rooms

1 / 8

Villa H-Ocean View Two Level Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 261
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 8

Villa A-Luxury Villa King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 120
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 5

Villa Signature Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Dining Area : 1
  • Bathtub
  • Room size (sqm) : 170
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
* Some services shall be paid at the establishment
+ More
1 / 11

Villa C-Royal Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 150
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 5

Villa B-Luxury Villa Two Queen

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units) or Queen-size bed 150-154 width (2 units)

Facilities

  • Alarm clock
  • Solarium
  • Bluetooth speaker
  • Plug adaptor
  • Desk
  • Dining Area : 1
  • Housekeeping
  • Pillow menu
  • Room size (sqm) : 100
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 9

Villa E-Premium Villa

Facilities

  • Room size (sqm) : 120
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 3

Villa I-Beachfront Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 120
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 12

Villa Viceroy Villa

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Dining Area : 1
  • Wake-up service
  • Housekeeping
  • Cable TV
  • Bluetooth speaker
  • Background music
  • Plug adaptor
  • Pillow menu
  • Desk
  • Alarm clock
* Some services shall be paid at the establishment
+ More

Villa Beach Front

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa King Size Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa With Private Pool

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2002
  • Year of most recent renovation : 2012
  • Total number of rooms : 41
  • Number of floors (main building) : 1
  • Villas : 41

Viceroy Riviera Maya is booked in hotel categories: Business hotels, Golf hotels, Beach hotels, Hotels with spa, Only adults and Sport hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park* 8 USD Per person/night
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Car hire
  • Valet parking*
  • Airport Shuttle*
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Dining area
  • Clothes dryer
  • Private pool : 41
  • Library
  • Towels and bed linen

Activities

  • Diving
  • Fitness
  • Cycling / mountain biking*
  • Billiards*
  • Golf*
  • Tennis*

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre* from 09:00:00 to 19:00:00

Business

  • Photocopier
  • Business centre*

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Smoking area
  • Poolside snack bar

Entertainment

  • Outdoor freshwater pool : 1
  • Outdoor heated pool : 1
  • Sun loungers
  • Parasols
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Hi-fi
  • DVD player
  • Minibar
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Balcony
  • Terrace
  • Wheelchair-accessible
  • Turndown service
  • Welcome pack
  • Smoking rooms
  • Smoke detector

Meals

  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal

Tripadvisor Reviews

Tripadvisor traveller rating

2110 reviews

Traveller rating

Excellent
1706
Very good
222
Average
92
Poor
41
Terrible
49

Rating summary

Sleep Quality4.7
Location4.6
Rooms4.8
Service4.8
Value4.3
Cleanliness4.8

Recent Tripadvisor reviews

nathansA9978MP

 

Destination Paradise

30 Sep 2025
This resort is amazing, my wife and I came for our honeymoon for 7 nights and did not leave the resort a single time, it wasn't necessary. The service was amazing, the staff did an incredible job making sure you had what you needed to be comfortable and relaxed, whether it was getting you a drink while you relax on the beach, bringing you a cold rag to cool off while you sunbathe, providing you with a one of a kind view for a dining experience, or just simply having all of the staff call you by name when you hadn't introduced yourself, they were always there to make your stay better, be friendly, and make you more comfortable. Not only the service, but the privacy as well, the villas are so secluded from one another that it felt like we had the entire resort to ourselves, they do an incredible job not over-crowding the resort. It doesn't end there, the opportunities that we had to learn about the Mexican culture were endless, whether it was a tequila and ceviche class, margarita and guacamole class, or Mexican wine tasting. They had something for everybody, we took advantage of all the extras that the resort had to offer and would highly recommend them to anyone coming for their visit. We had the opportunity for a couples massage in the spa and could not have been more impressed with the set up, from the private steam room and relaxation area prior to the massage, to the beautiful outdoor setting where the massage takes place, you couldn't picture a more relaxing afternoon. One thing that struck me was that every day felt different, even with being at the resort and not leaving for a full 6 days, not one day felt the same. From the classes I mentioned earlier to the different dinner settings each night and special dinners on Wednesday and Friday, Mexican street food night (Wed., incredibly delicious) and grill night (Fri., awesome surf and turf), it felt like a new experience every night. I can't speak highly enough about how amazing our stay was and how highly we would recommend it to those thinking about a trip to Mexico.

X1042INcb

 

This place is A+++++

31 Aug 2025
We spent our honeymoon at the Viceroy Riviera Maya, and the abridged version of this review... BEST VACATION EVER! I've stayed in hotels/resorts all across Europe, Oceania and the States, and the Viceroy Riviera Maya is hands down the best and most luxurious resort I've ever experienced. Listen, your villa will be in the jungle. That means, monkies, cats, birds and lizards are all around you. Don't consider that as a knock against the Viceroy, rather it's part of the appeal. As far as the food, Chef Alejandro is a magician! Again, best food we've ever had at a resort. Just the food itself would be reason to keep returning, but there are wonders all around the villas, the jungle and the beach that seems secluded from the neighboring resorts. We shall return and I honestly would tell anyone on the fence to book this place NOW. You will not regret it.

Tripadvisor Overview

Located just 35 minutes from Cancun International Airport and three miles from popular Playa del Carmen, Viceroy Riviera Maya is a serene hideaway set on the turquoise Caribbean amid a lush jungle ambiance. Named as one of the Top 100 Hotels in the World in the Travel + Leisure World’s Best Awards, Viceroy Riviera Maya offers world-class amenities, personalized pampering, exquisitely appointed standalone villa accommodations with private patios and plunge pools. Indulge in the resort’s refined Mexican cuisine accented with international touches at La Marea or take in the ocean views from Coral Restaurant + Bar. Mayan influences abound throughout the property, from the Mayan Blessing performed on arrival to the Mayan healing techniques offered at the award-winning spa.

More Hotel Information

To take into account

  • Only Adults
  • Early Check-in*
  • Non-smoking establishment

Cards accepted

  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return