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Viceroy Riviera Maya

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 2092 reviews

1 / 34

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Official Description

Viceroy Riviera Maya Resort and Spa in Riviera Maya is ideally located 7 miles/10 kilometers North of Playa Del Carmen and 40 miles/60 kilometers South of Cancun Featuring 7 miles of white sand beach. Private transportation available to and from the Cancun International Airport.Hidden in a small village of Playa Xcalacoco just outside Playa del Carmen along the pearlescent sands of the Riviera Maya Viceroy Riviera Maya is a seaside refuge extending deep into the primitive Mayan tropical forest The 41-villa property and its stunning spa present the epitome of Mayan Riviera beach unpretentious luxury exuding the ambience of an exclusive private Playa del Carmen villa or opulent residential compound Temazcal -a beach-side Mayan-style sauna- incorporates massage- chants and prayers to cleanse holistically the body- spirit and mind - a Tropical Butler delivers iced face towels poolside - bed linens are changed several times a day - and a Dine Anywhere Anytime policy invites guests to feel perfectly at home in these luxury Playa del Carmen villas dining or imbibing poolside on the beach or even aboard the resort charter boat

Amenities

  • Diving
  • Fitness
  • Cycling / mountain biking
  • Billiards
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Wheelchair-accessible
  • Car park

Room Prices & Availability

Rooms

1 / 8

Villa H-Ocean View Two Level Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 261
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 8

Villa A-Luxury Villa King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 120
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 5

Villa Signature Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Dining Area : 1
  • Bathtub
  • Room size (sqm) : 170
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
* Some services shall be paid at the establishment
+ More
1 / 11

Villa C-Royal Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 150
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 5

Villa B-Luxury Villa Two Queen

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units) or Queen-size bed 150-154 width (2 units)

Facilities

  • Alarm clock
  • Solarium
  • Bluetooth speaker
  • Plug adaptor
  • Desk
  • Dining Area : 1
  • Housekeeping
  • Pillow menu
  • Room size (sqm) : 100
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
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1 / 9

Villa E-Premium Villa

Facilities

  • Room size (sqm) : 120
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 3

Villa I-Beachfront Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 120
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
* Some services shall be paid at the establishment
+ More
1 / 12

Villa Viceroy Villa

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Dining Area : 1
  • Wake-up service
  • Housekeeping
  • Cable TV
  • Bluetooth speaker
  • Background music
  • Plug adaptor
  • Pillow menu
  • Desk
  • Alarm clock
* Some services shall be paid at the establishment
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Villa Beach Front

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa King Size Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa With Private Pool

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Villa Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2002
  • Year of most recent renovation : 2012
  • Total number of rooms : 41
  • Number of floors (main building) : 1
  • Villas : 41

Viceroy Riviera Maya is booked in hotel categories: Business hotels, Golf hotels, Beach hotels, Hotels with spa, Only adults and Sport hotels.

Facilities

Most popular facilities

  • Diving
  • Fitness
  • Cycling / mountain biking
  • Billiards
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Wheelchair-accessible
  • Car park

Amenities and services

  • Wheelchair-accessible
  • Car park* 8 USD Per person/night
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Car hire
  • Valet parking*
  • Airport Shuttle*
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Dining area
  • Clothes dryer
  • Private pool : 41
  • Library
  • Towels and bed linen

Activities

  • Diving
  • Fitness
  • Cycling / mountain biking*
  • Billiards*
  • Golf*
  • Tennis*

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre* from 09:00:00 to 19:00:00

Business

  • Photocopier
  • Business centre*

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Smoking area
  • Poolside snack bar

Entertainment

  • Outdoor freshwater pool : 1
  • Outdoor heated pool : 1
  • Sun loungers
  • Parasols
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Towel menu
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Hi-fi
  • DVD player
  • Minibar
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Balcony
  • Terrace
  • Wheelchair-accessible
  • Turndown service
  • Welcome pack
  • Smoking rooms
  • Smoke detector

Meals

  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal

Tripadvisor Reviews

Tripadvisor traveller rating

2092 reviews

Traveller rating

Excellent
1689
Very good
222
Average
92
Poor
41
Terrible
48

Rating summary

Sleep Quality4.7
Location4.6
Rooms4.8
Service4.8
Value4.3
Cleanliness4.8

Recent Tripadvisor reviews

bigdmike

 

Hard to imagine a more perfect resort

31 May 2025
Just got back from my 4th visit to this amazing resort. The villas are perfect and having monkeys jump from tree to tree while you sit in your pool is a wonderful experience. Everyone from check in to check out went out of their way to make me feel special. I have to give a shout out to all the guys at the pool and bar especially Pepe, Luis, William, Oscar and Vincente! They really know how to spoil a person. This is one of the best places I have ever stayed, and I can't wait to come back!!

kaelid2025

 

10/10

30 Apr 2025
Just absolutely incredible. I hosted my wedding here (60 guests) and have nothing but outstanding things to say. The service is the best in the business, you will not find better. Everyone working the pool deck and beyond will wait on your hand and foot - and make sure your experience is nothing less than exceptional. Food is cooked with quality ingredients and absolutely delicious, the cocktails are top-notch. Gym is beautiful and peaceful, spa the same. Best massage I’ve ever had from Maria! Rooms are clean, comfortable and luxurious. I would recommend over and over again. We will be back in the future! Thank you Viceroy for such an amazing wedding experience!

Mark349

Indianapolis, Indiana

Second time around!

30 Apr 2025
My wife and I enjoyed our second visit at this fabulous property and we will be back! Villas are fantastic, food and beverages outstanding, and the entire staff is amazing…so attentive and personable and professional. Highly recommend if you want to avoid a big hotel/resort crowd and truly relax!

353lexim

 

Amazing time at the Viceroy

30 Apr 2025
Our time at the Viceroy was amazing! The villa was beautiful as were the grounds, it truly felt like you were walking through the jungle as you walked through the resort. Pepe and Jose were outstanding and took care of us so well down at the beach. Both were friendly and attentive and made it feel like a truly premium experience. Would absolutely recommend the Viceroy.

C7395CFstevenm

 

Enterprise Sales President's Club Location - Top Notch

30 Apr 2025
Tremendous time with the crew at Viceroy - Pepe, Carlos took care of our work group throughout the stay. They solved problems that arose (very few) and helped make it a memorable experience. A fantastic location to host President's Club/Sales Club for an organization! Spa was remarkable as well!

Tripadvisor Overview

Located just 35 minutes from Cancun International Airport and three miles from popular Playa del Carmen, Viceroy Riviera Maya is a serene hideaway set on the turquoise Caribbean amid a lush jungle ambiance. Named as one of the Top 100 Hotels in the World in the Travel + Leisure World’s Best Awards, Viceroy Riviera Maya offers world-class amenities, personalized pampering, exquisitely appointed standalone villa accommodations with private patios and plunge pools. Indulge in the resort’s refined Mexican cuisine accented with international touches at La Marea or take in the ocean views from Coral Restaurant + Bar. Mayan influences abound throughout the property, from the Mayan Blessing performed on arrival to the Mayan healing techniques offered at the award-winning spa.

More Hotel Information

To take into account

  • Only Adults
  • Early Check-in*
  • Non-smoking establishment

Cards accepted

  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return