Love this hotel,Rooms spotlessly clean ,walk in shower ,might have to be requested as I heard some Rooms have baths ,due to mobility issues the walk in shower was perfect for our needs. The lovely young lady that checked us in was very helpful and explained everything clearly to us , meal times what our package entailed and answered any questions we had ,sorry I didn't get her name but she was working on the night 11th of July around 9 pm. As a coeliac I was quite worried about the food and I found Natalia extremely helpful I was on my second day and had asked two other members of staff for GF toast and cereal all I got was toast ! The day I asked Natalia she pointed me in the direction of the GF cereal/yogurt and got toast and a lovely bun for me ,the GF sign was behind another and couldn't be seen . Another lovely staff member was Mariana such a pleasant young lady and welcomed us back in the evening with a smile. Food was very good and great variety and also had a driffent food" themed night " Indian/Chinese/sushi ect ect . Lots of sunbeds available around the pool and seating area's if you just wanted to chill out . You can hire pool towels for 10 euro each and you get your money back once towels are returned,and can get clean ones as required so no need to bring your own ,a brilliant service. Fridge in room ,we didn't pay for use as I needed it for medical needs and there was no charge. Rooms cleaned regularly and beds made every day and kept spotlessly clean,staff very friendly and helpful if you need anything just ask . Gardens fabulous and kept well . Right on beach,what's not to love. In quite area of per del Carmen,not for pary goers more for a relaxing time We will definitely be back Couldn't recommend enough