Villa Side Residence

The hotel is beautiful. Everywhere is clean – polished – sparkling. Rooms. The rooms are also clean - polished. However, I was bothered that my room was vacant all morning and the cleaning lady was waiting for me to return to the room and just then came to clean. I heard one guest ask another – she gave the cleaning lady 5 euros and a chocolate and the cleaning lady looked sour. So she didn't know what that meant? 5 euros is not enough, since the cleaning lady is just doing her duty, for which she gets paid? Does she want to receive money from guests every day? And how much?! Doesn't the hotel pay the cleaners for their work? Why do the cleaners ask for money from guests? Disadvantages of the hotel. I had a room facing the street, which was quite noisy even at night. The hotel only has a small concrete area, the rest is made up of slides and pools - in the summer there must be a battle for sun loungers. You have to walk about 10 minutes to get to the beach through an uncomfortable tunnel and then along a rather rough road. The hotel provides transportation by electric cart, but you have to wait for it, you never know how long. Indoor pool. The pool has set opening hours, but not once during my stay was it open on time. I always had to wait for someone to show up and make the pool available. It was at least 5 minutes, but it was also 20 minutes. The pool does not have its own changing room or toilet. You have to walk quite a long way through a cold corridor. You're dripping water onto the floor. There is a SPA nearby with towel exchange at the reception. There was a young woman sitting there with a man next to her. Both of them didn't even have the decency to respond to my greeting. I had to throw the used towel into a 3-4 m high towel basket. With a problem, but it worked. I would like to see how others fared – older guests walking with a cane or crutches. The guests probably don't exercise much, so the SPA staff introduced a training program for them - throwing a towel high. That ill-mannered, arrogant, rude man from the SPA one day forbade me from going into the changing room at the SPA and drying my hair there. I should dry them in my room! Why should I walk around dripping water on the floor when there's a hairdryer in the guest dressing room? I had to go complain. Gest relations took care of it right away, but my whole day was ruined. Food. The food is excellent and varied. Patisserie There is a patisserie in the hotel, but there were no special Turkish sweets there. There were just some pretty disgusting cookies. Good cakes were also missing for lunch. Tempting sweets appeared at dinner, but I didn't taste any because it's too late for sweets after dinner. I'll have coffee from the coffee machine in the patisserie, but the Turkish tea is behind the bar and is poured by the waiter. I went for tea a few times, but I had to stop after an incident that happened. The waiter came to pour me tea. The second waiter approached him in such a way that I couldn't see what they were doing with my tea. They were both doing something with my tea and laughing like crazy. What did they throw in my tea? Dirt – cleaning agent – drugs? I took the tea, carried it to the table, and left it there. I didn't dare drink it! I really like Turkish tea, but I didn't drink it anymore because I couldn't pour it myself and I couldn't risk the waiter mixing something in it again. It would be nice if there was a tea stand next to the coffee machine, and anyone who wants one can bring their own. Tip - money There's probably a problem here. Drinks are brought by waiters and they ask for a tip for bringing them. If guests poured themselves drinks, waiters would lose their tips. They do it so arrogantly that guests are embarrassed when the waiter stands at their table with his hand outstretched, waiting for money until they give it to him. Guests prefer to give them money so that others don't look at them. During my stay, many guests were aged 60+. I don't know their financial situation, but the waiters don't care if the old woman (about 75 years old) has money to give away, and they greedily took money from her. I didn't see how much she gave them, but it probably wasn't enough, because the waiter's face reflected dissatisfaction and a grimace. The guests were saying among themselves that the waiters were happy to receive at least 2 euros for bringing coffee! Isn't the waiter's job to bring drinks? Doesn't he get a monthly salary for this? If someone is happy with him and wants to tip him, please – let them. But asking for money like this is arrogant and rude. Waiters treat guests according to the amount of the tip. When they are happy, they smile from ear to ear and wish you well. When they are not happy, they look at each other with such contempt. If they don't get anything, after three days they stop smiling, stop greeting the guest, and ignore him. The one waiter hated me so much that he wanted to punish me? Humiliate? When I wanted to sit at my favorite table, he ran over so quickly and put empty glasses on it that the table was occupied. When I sat down somewhere else, he took the glasses away and the table was free again. He didn't take the used dishes off my table. I saw that he forbade it from others as well. The used dishes – a bowl of soup, a plate of main course – remained on the table until I finished my coffee and left. what did he achieve. It's just that he humbled himself and showed how shallow and primitive his character is. I was under scrutiny there. The cooks looked at my plate while scooping up the food, and the waiters looked at it so intently while carrying the plate to the table, that I felt like the portion was theirs and I was eating their well-deserved meal. Some waiters stood about 1 meter from my table and stared at me so intently that they could see right down to my stomach, counting how many spoons of food I ate. Give those waiters something to eat so the guests don't feel like they're eating the food of these hungry poor people. It also happened that the waiter stood behind me and tried to rub his body against me. My stomach was so upset that I couldn't finish my meal and had to leave. I saw him rubbing himself against another woman a few minutes ago. What audacity! What does he think about himself that makes him irresistible? Where are the rules of decency? It is extremely annoying when waiters pester you to exchange small euros for paper ones while eating. (The room cleaners do this too.) I have heard other guests say they made an exchange and later noticed that some of the coins were fake. Is the hotel happy to have a currency exchange office in the restaurant? There are hotel staff everywhere who want to make money from guests. But in this case, it was so exaggerated that it was almost scary - when the staff approaches the guest, they haven't even done anything for the guest and already stick out their hand - give me money. It's so over the top that guests are making fun of the staff. One incident for all. They are all similar. Several people were sitting at the table. The wife asked her husband to hand her glasses. He did it, extended his hand like the waiters – 5 euros. Everyone laughed. The waiter standing at a distance just grimaced. Later, he brought them drinks and stood at the table with his hand outstretched until they gave him euros. Hippo skin. I don't know how those waiters are paid. But I don't understand why some waiters are willing to humiliate and demean themselves so much just to extort money from women who were there without men. My stomach turned as the waiter, quite handsome, about 30 years old, focused on three women who could be his mothers, maybe even grandmothers. Smiles, compliments, hand holding, a hug around the shoulders. Oh, that love – even if it was 3 times bigger than him. If he wants to do it, I guess that's his business. The waiter shouldn't do it so loudly that everyone around him looks. (Some of us have weak stomachs.) I was talking to the employee and after a few minutes he started whining about wanting to buy a car and not having the money for it. Should I buy it for him?! Because I have the money?! Because my money "just fell from the sky", I didn't have to work hard all my life?! What audacity. He is young and healthy, his wife is young and healthy. They just need to work, save, and buy a car. They have their families too, why don't they ask for them? Why is he bothering me with this – I'm not responsible for his standard of living. If he's begging for money from many guests like this, chances are he has more money than I do. And that without work. I don't understand - doesn't the hotel pay the waiters and other employees for their work? Doesn't the hotel mind that its staff beg at every turn and are so rude and arrogant? We go on vacation to relax. They gained strength for further work. Not because we are addressing the standard of living, incompetence, laziness, or the rudeness of the staff who beg for money from guests.