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Villas El Jardin

Cancun, Mexico
3 out of 5
Approx hotel star rating
Based on 30 reviews

Official Description

This lovely hotel is in Holbox. The establishment comprises 19 cosy guest rooms. Villas El Jardin offers Wi-Fi internet connection in communal areas. The reception desk is not open throughout the day. Villas El Jardin does not offer cots on demand. Moreover, this hotel has made important environmental improvements in order to minimize its impact on the environment and features the certification. Some services of Villas El Jardin may be payable.

Amenities

  • Wi-fi
  • Bicycle
  • Garden
  • Luggage room

Room Prices & Availability

Rooms

1 / 9

Double Standard

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 60
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 7

Double Standard With Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 60
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 19
  • Number of floors (main building) : 2
  • Apartments : 19

Facilities

Most popular facilities

Amenities and services

  • Check-in hour from 14:00:00 to 23:00:00
  • Check-out hour from 07:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi
  • Bicycle hire service*
  • Multilingual staff
  • Garden
  • Luggage room
  • Towels and bed linen
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Tripadvisor Reviews

Tripadvisor traveller rating

30 reviews

Traveller rating

Excellent
10
Very good
12
Average
2
Poor
2
Terrible
4

Rating summary

Sleep Quality3.8
Location3.4
Rooms3.3
Service3.1
Value3.2
Cleanliness3.0

Recent Tripadvisor reviews

428julliab

 

Worst Hotel EVER

28 Feb 2022
Worst hotel I have ever been in. The room was supposed to have: wifi, security, clean sheets, a safe etc.. we had nothing. There was no wifi, the room couldn't properly lock, a window from outside could give access to the shower and toilet (anyone could see me), for a girl travelling alone it's not safe. The shower didn't work properly and the bathroom has a leak that went outside in the room, the sheets were dirty with yellow stains and brown stains, the main sheet smelled bad like it did not been cleaned, the floor was not clean, a lot of broken stuff, the safe didn't work, there was some missing tiles, impossible to go in the pool the water was dirty and the pool is so loud that you can hear it from your room. Nothing was right ! It was the first time in my life that everything went wrong in a hotel. While waiting for the manager we heard a few people come to the reception to complain so do not believe the positive comments. I only stayed one night and decided to ask for a refund. The cost was 1200€ for a few days and they only accepted to refund me 600. I tried talking and sending a few mails but no one responded to me !! It's outrageous and a big scam !!! Don't go !!!! (+ it doesn't look like the pictures at all)

SMD08

 

Converted Apartment Centrally Located

31 Jan 2020
It was ok. I got a second floor street facing unit. It was nice to have a kitchenette. It was missing all of the living room furniture. It was by far the loudest room I've ever stayed in with the non-stop street and construction noise as well as the noise from the other tenants. The staff was great and the room was clean.

122emmim

 

Nice little apartment in a good location

30 Jun 2019
Loved this place - great location (walking distance from the main square and beach, but still nice and quiet), one of the best prices on the island and the room was great. Powerful A/C, everything clean and functional, and even a little kitchenette! Was nice to make our own breakfast and eat leftovers. The staff are also nice and friendly, helped us arrange a golf buggy (great fun). We didn't want to leave! Also - make sure you check out Big Fish around the corner - beat fish on the island!!

sm1z

 

Simple and central location

30 Jun 2019
I recommend this place for a couple days if you are planning to do some tours or go explore the island. This place is cheaper but still offers as much as other places that we have stayed in. The staff is nice and helpful. The only thing I didn't like is that we were given a 3rd floor apartment which didn't have a sofa as the other room and the floor was dirty/dusty in some of the corners.

More Hotel Information

To take into account

  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Maestro

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return